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Broken Headphone Jack

Daniel -

MacBook Air 11" Early 2015

Story image

MacBook Air 11" Early 2015 I/O Board Replacement

45 minutes


My Problem

Part of a headphone jack was stuck inside the headphone port.

My Fix

I ordered a replacement I/O board. Removal and installation was simple.

My Advice

There's a hole on the backside of the headphone port. If there's no physical damage, simply removing the I/O Board and using a small pin allows for removal of any stuck pieces. (Unless you try a super glue trick you read online and end up sealing off the port.)

MacBook Air 11" (Mid 2013-Early 2015) I/O Board Image
MacBook Air 11" (Mid 2013-Early 2015) I/O Board


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The GripStick extraction tool is great for removing broken off headphone plugs that are stuck in the jack. They are available in the Parts & Tool store here on iFixit.

Alec - Reply

I have a MacBook Air 2015 witha bad I/O board. Problem is that ordering the iFixit Pro Toolkit did me no good. One needs a Pentalobe 5 driver head to open the MacBook Air, but the “Pro” toolkit contained no such driver bit. With a magnifying glass and flashlight I studied each bit’s label. There is no Pentalobe bit. And don’t try calling iFixit for customer service; they simply ignored all my calls. I am an extremely disapointed customer.

Anthony V Toscano - Reply

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