My Problem
I have had my Kindle for years. It's the second generation and it's given me hours of joy. So much so that the battery finally died. It wouldn't take a charge any more.
My Fix
The repair went just as described on your webpage. The Kindle woke up -- there were all my books and I should get another 5 years out of the thing if I'm lucky.
My Advice
I would start with the plastic opening tool on the right side of the seam. That worked the best for me. those little tools are great. I can think of a few times I could have used them.
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