photo video recovery when phone stuck on start up loop
i need help
my phone stopped working yesterday and is stuck on a start up loop when plugged in PC or being charged. the apple logo is flashing on and off.
i went to a apple store to get it fixed but they just want to restore it to manufacturer settings.
i need to recover my photos and videos before doing that. there must be a way. please help.
the phone was never backed up or saved on icloud or shared. when plugged to a PC it is not recognized as plugged in.
Please you smart people help me out
my phone was working fine...i was running one app My fitness pal as i was biking. that app was also playing my music. i got home and turned the app off while i received a message about low battery. i click dismissed and went to put it on a charger. that is how it started.
phone is also covered in otter box to protected from cracking.
i tried to hold the home/start button and it did not work