Hey Aaron,

The problem could be as simple as an interfering screen protector. Try removing your screen protector or device case and see if the touch screen will work then.

Since you already reset your device and it didn't work, try replacing your screen. You may have a faulty screen and digitizer, which is why your device won't respond to touch.

If all else fails, replace your motherboard. This is the main component of your device that deals with all of its functions, and if you have tried all of these solutions, then your device should start working again. Check out our troubleshooting page for more information on your device's problems!