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iPhone/iPod/iPad Recovery Mode Restore

  1. iPhone/iPod/iPad Recovery Mode Restore, Plug the device into a computer: step 1, image 1 of 2 iPhone/iPod/iPad Recovery Mode Restore, Plug the device into a computer: step 1, image 2 of 2
    • Clearing a unknown password while keeping the data intact is beyond the scope of this guide.

    • Plug your device into your computer. Use the cable that matches the era your device is from (30-pin or Lightning).

  2. iPhone/iPod/iPad Recovery Mode Restore, Mount the device in iTunes: step 2, image 1 of 1
    • Some older devices and firmware do not show up in iTunues while locked and do not provide warning.

    • Since this is a used device, the previous owner's name is blurred out.

    • Once the device is plugged in, verify it shows up in iTunes. The device will not sync while it is locked, but this is normal.

  3. iPhone/iPod/iPad Recovery Mode Restore, Reset the device: step 3, image 1 of 2 iPhone/iPod/iPad Recovery Mode Restore, Reset the device: step 3, image 2 of 2
    • Reset the iPod. To do this, hold both the power and home buttons down at the same time. Do this until the device's screen turns black.

    • This is the power button.

    • This is the home button.

  4. iPhone/iPod/iPad Recovery Mode Restore, Put the device in recovery mode: step 4, image 1 of 2 iPhone/iPod/iPad Recovery Mode Restore, Put the device in recovery mode: step 4, image 2 of 2
    • The logo at this screen is firmware and device dependent. 30-pin devices show this screen while Lightning devices use a Lightning connector.

    • Once the Apple logo shows up on the screen, let go of the power button. Hold the home button until the screen on the example device comes up.

  5. iPhone/iPod/iPad Recovery Mode Restore, Restore the device: step 5, image 1 of 3 iPhone/iPod/iPad Recovery Mode Restore, Restore the device: step 5, image 2 of 3 iPhone/iPod/iPad Recovery Mode Restore, Restore the device: step 5, image 3 of 3
    • If you have done the previous steps correctly, the device shows up in iTunes in recovery mode.

    • Click Restore iPod/iPhone and then click Restore and Update. Once you do this, agree to the EULA.

    • Once you agree to the EULA (not shown), iTunes will download the latest firmware. Your device will be restored once it is downloaded.

  6. iPhone/iPod/iPad Recovery Mode Restore, Set up the device: step 6, image 1 of 1
    • Backup restoration is not recommended. These backups may contain your forgotten password, which will force you to go through this process to recover the device again. Delete all existing backups known to have a password to avoid this problem.

    • Once the device is restored, set it up as a new device. Once configured, make a fallback backup that is safe to use in the future.

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