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Introduction

Use this guide to remove and replace the power supply in an Xbox Series X.

Before you begin, completely power down and unplug all cables from your console. Remember to follow general electrostatic discharge (ESD) safety procedures while repairing the console.

  1. Before starting this guide, power down your console and unplug all cables. Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.
    • Before starting this guide, power down your console and unplug all cables.

    • Use a pair of tweezers to remove the sticker hiding the first screw on the back panel, near the base.

  2. Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw. You only need to peel this sticker to where you can access the hidden screw. You don't need to pull it completely off. Technically, these are tamper-evident stickers—but don't worry—Microsoft can't legally void your warranty, as long as you don't damage anything. Have fun!
    • Use a pair of blunt tweezers to peel back the large sticker on the back panel to reveal the second screw.

    • You only need to peel this sticker to where you can access the hidden screw. You don't need to pull it completely off.

    • Technically, these are tamper-evident stickers—but don't worry—Microsoft can't legally void your warranty, as long as you don't damage anything. Have fun!

    • Use a T8 Torx driver to remove the two 7.4 mm screws securing the back panel.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your console.

  3. Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base. Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips. Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.
    • Insert the flat end of a spudger into the gap between the back panel and the shell, near the left side of the base.

    • Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.

  4. Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base. Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.
    • Insert the flat end of a spudger into the gap between the back panel and the shell, near the right side of the base.

    • Pivot the spudger on the shell and pull up on the bottom of the back panel to release it from the locking clips.

  5. Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges. During reassembly, press along the edges of the back panel to snap it into place. During reassembly, press along the edges of the back panel to snap it into place.
    • Grip the back panel at the opening you just created and pull it up and away from the shell to unclip the long edges.

    • During reassembly, press along the edges of the back panel to snap it into place.

  6. The back panel slots into a gap at the top of the shell. Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap. Remove the back panel.
    • The back panel slots into a gap at the top of the shell.

    • Tilt the back panel up and pull it away from the top edge of the shell to release it from the gap.

    • Remove the back panel.

  7. Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:
    • Use a T8 Torx driver to remove the three screws securing the fan to the center chassis:

    • One 10.5 mm wide-head screw

    • Two 8.8 mm screws

  8. Use a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis. Always pull cables by their connectors and not the wires themselves.
    • Use a pair of blunt tweezers to grip the edges of the fan cable connector, and pull up to disconnect it from the center chassis.

    • Always pull cables by their connectors and not the wires themselves.

    • During reassembly, route the fan cable underneath its small cable guide on the fan housing so it doesn't interfere with the back panel.

  9. Slide the fan out of its slot to remove it. During reinstallation, note that the fan can only be installed one way—make sure Master Chief is facing you.
    • Slide the fan out of its slot to remove it.

    • During reinstallation, note that the fan can only be installed one way—make sure Master Chief is facing you.

  10. Use the flat end of a spudger to lift up on the locking tab holding the base to the shell. Use the flat end of a spudger to lift up on the locking tab holding the base to the shell. Use the flat end of a spudger to lift up on the locking tab holding the base to the shell.
    • Use the flat end of a spudger to lift up on the locking tab holding the base to the shell.

  11. Grip the base and rotate it counterclockwise to unlock it from the shell. You may need to hold the locking tab open while you get the base started. Remove the base.
    • Grip the base and rotate it counterclockwise to unlock it from the shell.

    • You may need to hold the locking tab open while you get the base started.

    • Remove the base.

    • During reassembly, drop the base tabs into their holes on the shell and twist clockwise until the base snaps into the interior locking tab.

    • When locked in place, the "Hello from Seattle" line will be parallel with the device's sides.

  12. Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive's vibration isolator to the shell: one on the base and one on the top of the isolator. Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive's vibration isolator to the shell: one on the base and one on the top of the isolator.
    • Use a T8 Torx driver to remove the two 8.8 mm screws securing the optical drive's vibration isolator to the shell: one on the base and one on the top of the isolator.

  13. Lift up the optical drive's vibration isolator to remove it. The vibration isolator grips the sides of the optical drive with silicone pads, so you may need to "walk" the isolator off of the drive to slip it off each side. During reassembly, ensure the vibration isolator is pushed down and around both edges of the optical drive, so it sits flush with the rest of the center chassis.
    • Lift up the optical drive's vibration isolator to remove it.

    • The vibration isolator grips the sides of the optical drive with silicone pads, so you may need to "walk" the isolator off of the drive to slip it off each side.

    • During reassembly, ensure the vibration isolator is pushed down and around both edges of the optical drive, so it sits flush with the rest of the center chassis.

  14. Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive. Always pull cables by their connectors and not the wires themselves. Use your fingers to pull up and disconnect the data cable from the optical drive.
    • Use a pair of blunt tweezers to grip the edges of the optical drive power connector and pull up to disconnect it from the optical drive.

    • Always pull cables by their connectors and not the wires themselves.

    • Use your fingers to pull up and disconnect the data cable from the optical drive.

  15. Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it. During reassembly, align the pegs on the bottom edge of the optical drive with the guide holes on the bottom of the shell.
    • Grip the top edge of the optical drive and pull it out of its slot in the shell to remove it.

    • During reassembly, align the pegs on the bottom edge of the optical drive with the guide holes on the bottom of the shell.

    • If the drive is misaligned, the top vibration isolator will not be able to be installed correctly, and the disc reader will be misaligned with the front of the console.

  16. The ribbon cables and their connectors are extremely fragile, so always open locking tabs gently and pull cables slowly. Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable. During reassembly, gently snap the metal locking tab back into place once the cable has been inserted.
    • The ribbon cables and their connectors are extremely fragile, so always open locking tabs gently and pull cables slowly.

    • Use the flat end of a spudger to flip open the metal locking tab on the USB port ribbon cable.

    • During reassembly, gently snap the metal locking tab back into place once the cable has been inserted.

  17. Use a pair of tweezers to pull up on the black plastic pull tab to remove the USB port cable from the center chassis. Pull only on the pull tab, not the cable itself.
    • Use a pair of tweezers to pull up on the black plastic pull tab to remove the USB port cable from the center chassis.

    • Pull only on the pull tab, not the cable itself.

  18. Use the pointed end of a spudger to depress the metal tab on the side of the power button cable's board connector. With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis. Pull only on the pull tab, not the cable itself.
    • Use the pointed end of a spudger to depress the metal tab on the side of the power button cable's board connector.

    • With the metal tab depressed, use a pair of tweezers to pull up on the pull tab to disconnect the power button cable from the center chassis.

    • Pull only on the pull tab, not the cable itself.

    • Don't pull on the cable without depressing the metal tab, otherwise you risk damaging either the cable or the connector.

    • During reassembly, the cable should lightly "snap" into place when inserted.

  19. Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.
    • Use a T8 Torx driver to remove the three 7.4 mm screws securing the center chassis assembly to the shell.

  20. Gently peel the taped USB port ribbon cable off of the heatsink. Gently peel the taped USB port ribbon cable off of the heatsink.
    • Gently peel the taped USB port ribbon cable off of the heatsink.

  21. The center chassis is aligned to the shell with guide pegs. These pegs will need to slide out of their slots to allow the chassis to be lifted out. Grip the center chassis and pull it towards the top of the shell, uncoupling the guide pegs from the shell. Lift up the center chassis assembly to remove it from the shell.
    • The center chassis is aligned to the shell with guide pegs. These pegs will need to slide out of their slots to allow the chassis to be lifted out.

    • Grip the center chassis and pull it towards the top of the shell, uncoupling the guide pegs from the shell.

    • Lift up the center chassis assembly to remove it from the shell.

    • During reassembly, make sure neither of the ribbon cables get pinched as you lower the center chassis into the shell.

  22. Unlatch the chassis strap from the right side of the power supply. Unlatch the chassis strap from the right side of the power supply. Unlatch the chassis strap from the right side of the power supply.
    • Unlatch the chassis strap from the right side of the power supply.

  23. Pull the chassis strap over and off of the power supply. Once the strap is off of the power supply, set the loose section to the side. Once the strap is off of the power supply, set the loose section to the side.
    • Pull the chassis strap over and off of the power supply.

    • Once the strap is off of the power supply, set the loose section to the side.

  24. Use a T8 Torx driver to remove the three screws securing the power cable port to the chassis:
    • Use a T8 Torx driver to remove the three screws securing the power cable port to the chassis:

    • Two 13.1 mm screws

    • One 35 mm screw

  25. Lift the power connector out of its recess in the chassis. Lift the power connector out of its recess in the chassis.
    • Lift the power connector out of its recess in the chassis.

  26. Unlatch and open the lid on the power cable's plastic guide. Unlatch and open the lid on the power cable's plastic guide.
    • Unlatch and open the lid on the power cable's plastic guide.

  27. Lift the power cable out from underneath the extra section of the cable guide. Lift the power cable out from underneath the extra section of the cable guide.
    • Lift the power cable out from underneath the extra section of the cable guide.

  28. Use a T8 Torx driver to remove the 8.8 mm screw securing the power supply corner cover.
    • Use a T8 Torx driver to remove the 8.8 mm screw securing the power supply corner cover.

  29. Use your fingers or a pair of tweezers to lift and remove the power supply corner cover. Use your fingers or a pair of tweezers to lift and remove the power supply corner cover.
    • Use your fingers or a pair of tweezers to lift and remove the power supply corner cover.

  30. Use a T8 Torx driver to remove the three 9.6 mm screws securing the accessory antenna board to the center chassis.
    • Use a T8 Torx driver to remove the three 9.6 mm screws securing the accessory antenna board to the center chassis.

  31. Grip the antenna board and pull it directly away from the center chassis to disconnect it. During reassembly, align the board's connector with the port on the center chassis and press to reconnect. During reassembly, align the board's connector with the port on the center chassis and press to reconnect.
    • Grip the antenna board and pull it directly away from the center chassis to disconnect it.

    • During reassembly, align the board's connector with the port on the center chassis and press to reconnect.

  32. Use a T8 Torx driver to remove the nine screws securing the board shield:
    • Use a T8 Torx driver to remove the nine screws securing the board shield:

    • Six 8.8 mm black screws

    • Two 35 mm silver screws

    • One 13.1 mm silver screw

  33. Lift up the board shield to remove it from the center chassis. Lift up the board shield to remove it from the center chassis. Lift up the board shield to remove it from the center chassis.
    • Lift up the board shield to remove it from the center chassis.

  34. Disconnect the chassis strap from the locking tabs on either side of the power supply. Disconnect the chassis strap from the locking tabs on either side of the power supply. Disconnect the chassis strap from the locking tabs on either side of the power supply.
    • Disconnect the chassis strap from the locking tabs on either side of the power supply.

  35. Remove the chassis strap. Remove the chassis strap.
    • Remove the chassis strap.

  36. Grip and compress the locking tab on the 10-pin power connector. While compressing the locking tab, lift the connector straight up to disconnect it from the board. Always pull cables by their connectors and not the wires themselves.
    • Grip and compress the locking tab on the 10-pin power connector.

    • While compressing the locking tab, lift the connector straight up to disconnect it from the board.

    • Always pull cables by their connectors and not the wires themselves.

  37. Grip and compress the locking tab on the 2-pin power connector. While compressing the locking tab, lift the connector straight up to disconnect it from the board. While compressing the locking tab, lift the connector straight up to disconnect it from the board.
    • Grip and compress the locking tab on the 2-pin power connector.

    • While compressing the locking tab, lift the connector straight up to disconnect it from the board.

  38. Open the lid on the power supply's plastic cable guide. Open the lid on the power supply's plastic cable guide.
    • Open the lid on the power supply's plastic cable guide.

  39. Use a T8 Torx driver to remove the four screws securing the power supply around its perimeter: Three 35 mm silver screws
    • Use a T8 Torx driver to remove the four screws securing the power supply around its perimeter:

    • Three 35 mm silver screws

    • One 8.8 mm black screw

  40. Remove the power supply. Remove the power supply.
    • Remove the power supply.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Xbox Series X Answers community for help.

2 other people completed this guide.

Carsten Frauenheim

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