Skip to main content

Sony WH-1000XM4 Battery Replacement

What you need

  1. Sony WH-1000XM4 Battery Replacement, Place the headphones speakers-up: step 1, image 1 of 1
    • Before beginning any repairs, press and hold the power button on the left ear cup for about 2 seconds until the blue light turns off.

    • Place your headphones onto a work surface, ear pads facing up.

  2. Sony WH-1000XM4 Battery Replacement, Create a gap: step 2, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Create a gap: step 2, image 2 of 2
    • Use your thumb to depress the RIGHT ear pad near the long outer edge, creating a gap between the cushion and the frame.

  3. Sony WH-1000XM4 Battery Replacement, Unclip the ear cup: step 3, image 1 of 3 Sony WH-1000XM4 Battery Replacement, Unclip the ear cup: step 3, image 2 of 3 Sony WH-1000XM4 Battery Replacement, Unclip the ear cup: step 3, image 3 of 3
    • Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame.

    • Pivot the spudger down to unclip the long edge of the ear pad.

    • When the first clip disconnects, you'll hear an audible clicking sound.

    • This may take a considerable amount of force. If the cushion won't click out of place, move your spudger to different points along the long edge.

  4. Sony WH-1000XM4 Battery Replacement: step 4, image 1 of 3 Sony WH-1000XM4 Battery Replacement: step 4, image 2 of 3 Sony WH-1000XM4 Battery Replacement: step 4, image 3 of 3
    • Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.

  5. Sony WH-1000XM4 Battery Replacement, Remove the ear pad: step 5, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Remove the ear pad: step 5, image 2 of 2
    • Remove the right ear pad.

  6. Sony WH-1000XM4 Battery Replacement, Reassembly tip: step 6, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Reassembly tip: step 6, image 2 of 2
    • When installing a replacement right ear pad:

    • Align the cushion over the speaker and press them firmly together to snap it into place.

    • Press around the entire edge of the cushion, making sure all the clips have engaged.

  7. Sony WH-1000XM4 Battery Replacement, Remove the foam liner: step 7, image 1 of 1
    • Remove the foam liner from the right ear cup's speaker.

  8. Sony WH-1000XM4 Battery Replacement, Remove the ear cup cover screws: step 8, image 1 of 1
    • Use a Phillips screwdriver to remove the four 8.4 mm screws securing the right ear cup cover.

  9. Sony WH-1000XM4 Battery Replacement, Flip out the cover: step 9, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Flip out the cover: step 9, image 2 of 2
    • Flip the headphones over, ear cups facing down.

    • Use your fingers to lift up and flip over the right ear cup cover.

    • Don't try to completely remove the cover just yet—it's still attached with the touch cable.

  10. Sony WH-1000XM4 Battery Replacement, Remove the right ear cup cover: step 10, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Remove the right ear cup cover: step 10, image 2 of 2
    • Grip the touch ribbon cable and pull it straight out of its connector on the main board to remove it.

    • Remove the ear cup cover.

  11. Sony WH-1000XM4 Battery Replacement, Disconnect the battery: step 11, image 1 of 2 Sony WH-1000XM4 Battery Replacement, Disconnect the battery: step 11, image 2 of 2
    • Use a pair of tweezers to grip the edges of the battery connector, and pull up to disconnect it from the main board.

    • Always pull cables by their connectors and not the wires themselves.

  12. Sony WH-1000XM4 Battery Replacement, Remove the thermal sensor: step 12, image 1 of 3 Sony WH-1000XM4 Battery Replacement, Remove the thermal sensor: step 12, image 2 of 3 Sony WH-1000XM4 Battery Replacement, Remove the thermal sensor: step 12, image 3 of 3
    • If your replacement battery doesn't come with a thermal sensor preinstalled, you'll need to transfer your old one over from your old battery.

    • Whenever you use tweezers near the battery, be very careful not to puncture the battery.

    • Use a pair of tweezers to peel back the foam and adhesive covering the battery thermal sensor.

    • During reinstallation, make sure the diode on the end of the thermal sensor flex cable is facing up.

  13. Sony WH-1000XM4 Battery Replacement: step 13, image 1 of 2 Sony WH-1000XM4 Battery Replacement: step 13, image 2 of 2
    • Use a pair of tweezers to pull up on the thermal sensor ribbon cable to disconnect it from the main board.

    • Pull only on the darker pull-tab section of the cable, not the cable itself.

    • Remove the thermal sensor.

  14. Sony WH-1000XM4 Battery Replacement, Pry up the battery: step 14, image 1 of 3 Sony WH-1000XM4 Battery Replacement, Pry up the battery: step 14, image 2 of 3 Sony WH-1000XM4 Battery Replacement, Pry up the battery: step 14, image 3 of 3
    • Slide the flat end of a spudger under the top-lefthand corner of the battery.

    • Push the spudger underneath the battery, prying up intermittently to work the battery away from its adhesive.

  15. Sony WH-1000XM4 Battery Replacement, Remove the battery: step 15, image 1 of 3 Sony WH-1000XM4 Battery Replacement, Remove the battery: step 15, image 2 of 3 Sony WH-1000XM4 Battery Replacement, Remove the battery: step 15, image 3 of 3
    Tool used on this step:
    Tesa 61395 Tape
    $5.99
    Buy
    • Remove the battery.

    • Don't reuse the battery after it has been removed, as doing so is a potential safety hazard. Replace it with a new battery.

    • To install a new battery:

    • Remove any remaining adhesive from the battery well.

    • If your replacement battery does not come with replacement adhesive, lay some double-sided tape or pre-cut adhesive strips in the headphone's battery well.

    • Peel away any tape liners to expose the adhesive.

    • Lay the battery on the adhesive and press firmly.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

24 other people completed this guide.

Carsten Frauenheim

Member since: 03/10/20

112,911 Reputation

338 Guides authored

Team

iFixit Member of iFixit

Staff

135 Members

16,734 Guides authored

7 Comments

You can also get the battery from sony’s site!

https://sony.encompass.com/item/11687300...

Will - Reply

In reply to the previous comment, that is NOT “sony’s site”. Encompass is not Sony! They distribute parts for hundreds of different brands, not just Sony. I’m not saying there’s anything wrong with them but don’t mislead people into thinking they’re buying directly from Sony!

Haitham - Reply

Thanks for this guide. I was able to repair a loose cable on my XM3s with this disassembly information.

Since the design of the models are mostly the same it would be nice to have a similar disassembly guide on the XM3 website too.

X West - Reply

como puedo adquirir la batería con el sensor térmico preinstalado de los audífonos sony wh1000xm4 ????? avisarme a josephchr_est@hotmail.com

Dental Service - Reply

Bought one tool kit. Buying a few more, because all the guides on this site have saved me hours of frustration.

Thank you, IFixIt, please don't change!!!

Michal Rysanek - Reply

Add Comment

View Statistics:

Past 24 Hours: 108

Past 7 Days: 854

Past 30 Days: 3,825

All Time: 121,747