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Sony Cyber-shot DSC-HX20V Outer Case Replacement

What you need

  1. Sony Cyber-shot DSC-HX20V Outer Case Replacement, LCD: step 1, image 1 of 1
    • Orient the device so the bottom is facing up, and the lens is facing you ("bottom view").

    • For further reference, consult the service manual. Link to service manual.

  2. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 2, image 1 of 1
    • Remove these two black M1.4 X 3.5 Phillips head screws.

    • The third, unmarked screw does not need to be removed at this time.

  3. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 3, image 1 of 1
    • Orient the device so the LCD is facing you, and the hdmi cover is facing up ("left view).

    • Remove these three black M1.4 X 3.5 Phillips head screws.

    • You must lift the hdmi cover to expose one of the screws.

  4. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 4, image 1 of 1
    • Orient the device with the Wifi/GPS logo facing up ("right view").

  5. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 5, image 1 of 3 Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 5, image 2 of 3 Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 5, image 3 of 3
    • Use a prying motion and a plastic opening tool to pry the side panel up.

    • Areas under the squares are approximate locations of retaining claws, shown at right.

    • Be careful not to break any of the retaining clips as you pry up this panel.

    • An image from the Service Manual has been added, which shows this side cover should be slid down before being removed, not just pried up as shown in the first picture in this step.

  6. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 6, image 1 of 1
    • After removing the panel, remove the two black M1.4 X 3.5 Phillips head screws.

  7. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 7, image 1 of 1
    • Orient the device so that the LCD is facing you ("back view").

  8. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 8, image 1 of 1
    • Use the plastic opening tool with a prying motion, going between the case and the LCD, from the middle of the LCD to the right of the device, undoing the claws retaining the back.

    • When replacing the back cover of the device, ensure the flash module is UP.

    • The back cover should come off easily but you might hear light snapping or popping.

    • The rotary wheel and button are not secured. They will come loose when the back cover is removed. Set them aside for reassembly

  9. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 9, image 1 of 1
    • Unhook the small printed circuit board by gently pressing the board towards the top of the device and lifting up.

    • Note a ribbon cable should be attached at the top. This does not need to be disconnected yet.

  10. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 10, image 1 of 1
    • Using a plastic opening tool remove the black LCD retainer clip to the right of LCD.

    • Note the orientation of the black LCD retaining clip and how it comes out of the camera.

    • If in doubt, consult the service manual. (Pages 25-27) Click to continue to the service manual. This has a reference number of 3 in the linked diagram.

  11. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 11, image 1 of 1
    • Use the plastic opening tool to gently lift the LCD from the device

    • The LCD should be attached to a ribbon cable

  12. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 12, image 1 of 1
    • Using the plastic opening tool to lift the black retaining clip up to disengage the ribbon cable. Then gently pull the ribbon cable to remove.

    • Be careful to not damage the cable.

  13. Sony Cyber-shot DSC-HX20V Outer Case Replacement, Lens Assembly: step 13, image 1 of 1
  14. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 14, image 1 of 1
    • Reorient the camera so you are looking at the "top view".

    • Remove the black M1.4 X 3.5 Phillips head screw next to the ON/OFF button circled in red.

  15. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 15, image 1 of 1
    • Orient the device so you are looking at the "bottom view".

    • Remove the black M1.4 X 3.5 Phillps head screw located next to the tripod attachment.

  16. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 16, image 1 of 1
    • Lift the aluminum back plate.

    • This should not take much force. If it doesn't come off easily, there is probably a screw still in.

    • Take note of the back plate's orientation for reassembly.

  17. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 17, image 1 of 2 Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 17, image 2 of 2
    • The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock.

    • The upper ribbon cable simply pulls loose.

    • There is no retaining clip securing this ribbon cable.

  18. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 18, image 1 of 1
    • Lift the lens block from the case.

    • You may need to gently push on the front part of the lens, from the front of the device, to help free the lens block. If you must, push on an edge, not the shutter.

  19. Sony Cyber-shot DSC-HX20V Outer Case Replacement, Flash Assembly: step 19, image 1 of 1
    • Charged capacitors can cause personal injury or damage the device. Use caution when proceeding.

    • Discharge the capacitor by connecting the resistor jig between the highlighted squares.

    • Keep the resistor jig in place for at least ten seconds.

    • Create a 1kohm resistor jig (wrap the resistor with electrical tape leaving the ends exposed, use alligator clips, etc).

    • For reference, consult the service manual. Click to go to the service manual page on discharging the capacitor.

  20. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 20, image 1 of 1
    • Use tweezers to remove the speaker retaining clip. The retaining hooks locations are indicated, but not exact.

  21. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 21, image 1 of 1
    • Remove the speaker by desoldering its wires.

    • This step is optional.

  22. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 22, image 1 of 1
    • Pull the flash up, as shown.

  23. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 23, image 1 of 1
    • From the top of the camera, Use a plastic opening tool between the flash and the case to remove the flash.

  24. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 24, image 1 of 1
    • And here is the how the flash module should look after being removed.

    • This is a reference image: it is possible to further disassemble this module, and is not necessary.

  25. Sony Cyber-shot DSC-HX20V Outer Case Replacement, Motherboard: step 25, image 1 of 1
    • Remove the black M1.4 X 3.5 Phillips head screw in upper right corner of device.

    • If you have already removed the lens block, or aluminum back plate, you can skim over the next couple of steps until you are at a familiar place.

  26. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 26, image 1 of 1
    • Reorient the camera so you are looking at the "top view".

    • Remove the black M1.4 X 3.5 Phillips head screw just below the ON/OFF button circled in red.

  27. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 27, image 1 of 1
    • Orient the device so you are looking at the "bottom view".

    • Remove the black M1.4 X 3.5 Phillips head screw located next to the tripod attachment.

  28. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 28, image 1 of 1
    • Lift the aluminium back plate.

  29. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 29, image 1 of 1
    • The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock.

    • After detaching retaining clips, gently lift to disconnect the ribbon cables.

    • Don't rip the cables.

  30. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 30, image 1 of 1
    • Remove the orange M1.4 X 3.5 Phillips head screw located near the bottom of the camera.

    • This is the only screw that is orange.

  31. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 31, image 1 of 1
    • Lift up the motherboard.

    • In this picture the lens block is removed, but it is not a necessity.

    • Disconnect the ribbon cable on the bottom by gently pulling.

  32. Sony Cyber-shot DSC-HX20V Outer Case Replacement, Outer Case: step 32, image 1 of 1
    • Remove these two silver M1.4 X 4.0 Philips head screws.

  33. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 33, image 1 of 1
    • Using the plastic opening tool between the front edge of the camera and the top "control assembly", pry and unhook the claws roughly located in the red square.

    • Don't use too much force, nothing should be flying around the room as you disassemble the device. Keep in mind how things mesh together.

  34. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 34, image 1 of 1
    • The top control board and the battery cage do separate, but if you can, remove them as one unit.

    • Removing and storing these components as a unit greatly simplifies reassembly.

  35. Sony Cyber-shot DSC-HX20V Outer Case Replacement: step 35, image 1 of 1
Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

2 Comments

can i follow the same instruction for SONY DSC HX 10V .as both looks identical . when i shake my camera sound comes as if some parts are loosen but when i switched on my camera and the lens comes out that sound goes off . should i care for it or not ?

bikashlakra - Reply

Thank you! Useful instructions.

Step 5 - perhaps a little more accurate step would be to lift up the bottom of the panel and then slide the panel downward. (reinstall in reverse direction).

I am having trouble orienting the control wheel - I tried to seat the middle button so it clicks and then set down the wheel on top but that does not seem to work after putting the back cover on. I’ve reopened and tried many times. Any suggestions on how to orient or reinstall the control wheel.

Gabe Zee - Reply

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