Introduction

Repair for this component requires a screwdriver and plastic prying tools. When removing the lens block be wary of the capacitor.

Orient the device so the bottom is facing up, and the lens is facing you ("bottom view").
  • Orient the device so the bottom is facing up, and the lens is facing you ("bottom view").

  • For further reference, consult the service manual. Link to service manual.

Add Comment

Remove these two black M1.4 X 3.5 Phillips head screws.
  • Remove these two black M1.4 X 3.5 Phillips head screws.

  • The third, unmarked screw does not need to be removed at this time.

Add Comment

Orient the device so the LCD is facing you, and the hdmi cover is facing up ("left view).
  • Orient the device so the LCD is facing you, and the hdmi cover is facing up ("left view).

  • Remove these three black M1.4 X 3.5 Phillips head screws.

  • You must lift the hdmi cover to expose one of the screws.

Add Comment

Orient the device with the Wifi/GPS logo facing up ("right view").
  • Orient the device with the Wifi/GPS logo facing up ("right view").

Add Comment

Use a prying motion and a plastic opening tool to pry the panel up.
  • Use a prying motion and a plastic opening tool to pry the panel up.

    • Areas under the squares are approximate locations of retaining claws.

Pull the panel down there are 2 clips in the midtle be carefull not to brake them

Kent Gunnertofht - Reply

Just prying doesn't do it. there are some clips which are really easy to break!

I think it needs to be slided down!

andreas - Reply

It is not clips but "hook" so to the mouvement should be at opposite direction on flash

Olivier Lempereur - Reply

After removing the panel, remove the two black M1.4 X 3.5 Phillips head screws.
  • After removing the panel, remove the two black M1.4 X 3.5 Phillips head screws.

Add Comment

Orient the device so that the LCD is facing you ("back view").
  • Orient the device so that the LCD is facing you ("back view").

take car around Menu button area - rear cover could broke.

Olivier Lempereur - Reply

Use the plastic opening tool with a prying motion, going between the case and the LCD, from the middle of the LCD to the right of the device, undoing the claws retaining the back.
  • Use the plastic opening tool with a prying motion, going between the case and the LCD, from the middle of the LCD to the right of the device, undoing the claws retaining the back.

    • When replacing the back cover of the device, ensure the flash module is UP.

    • The back cover should come off easily but you might hear light snapping or popping.

    • The rotary wheel and button are not secured. They will come loose when the back cover is removed. Set them aside for reassembly

Add Comment

Unhook the small printed circuit board by gently pressing the board towards the top of the device and lifting up.
  • Unhook the small printed circuit board by gently pressing the board towards the top of the device and lifting up.

    • Note a ribbon cable should be attached at the top. This does not need to be disconnected yet.

Add Comment

Using a plastic opening tool remove the black LCD retainer clip to the right of LCD.
  • Using a plastic opening tool remove the black LCD retainer clip to the right of LCD.

  • Note the orientation of the black LCD retaining clip and how it comes out of the camera.

  • If in doubt, consult the service manual. (Pages 25-27) Click to continue to the service manual. This has a reference number of 3 in the linked diagram.

Add Comment

Use the plastic opening tool to gently lift the LCD from the device
  • Use the plastic opening tool to gently lift the LCD from the device

    • The LCD should be attached to a ribbon cable

Add Comment

Using the plastic opening tool to lift the black retaining clip up to disengage the ribbon cable. Then gently pull the ribbon cable to remove.
  • Using the plastic opening tool to lift the black retaining clip up to disengage the ribbon cable. Then gently pull the ribbon cable to remove.

    • Be careful to not damage the cable.

when screen cable is plug, you can test before reassemble the device.

Olivier Lempereur - Reply

Help this is an urgent need please !!! I am stuck at step 12 : lifting the black retaining clip up just pops it out like a pop corn (tried several times) and then nothing moves :-(

larosedu92 - Reply

Remove the black M1.4 X 3.5 Phillips head screw in upper right corner of the device.

Add Comment

Reorient the camera so you are looking at the "top view".
  • Reorient the camera so you are looking at the "top view".

  • Remove the black M1.4 X 3.5 Phillips head screw next to the ON/OFF button circled in red.

Add Comment

Orient the device so you are looking at the "bottom view".
  • Orient the device so you are looking at the "bottom view".

  • Remove the black M1.4 X 3.5 Phillps head screw located next to the tripod attachment.

Add Comment

Lift the aluminum back plate.
  • Lift the aluminum back plate.

  • This should not take much force. If it doesn't come off easily, there is probably a screw still in.

  • Take note of the back plate's orientation for reassembly.

Add Comment

The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock. The upper ribbon cable simply pulls loose.
  • The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock.

  • The upper ribbon cable simply pulls loose.

    • There is no retaining clip securing this ribbon cable.

Add Comment

Lift the lens block from the case.
  • Lift the lens block from the case.

    • You may need to gently push on the front part of the lens, from the front of the device, to help free the lens block. If you must, push on an edge, not the shutter.

Exactly with this very helpful description I have successfully changed my noisy lense system

thans a lot D. A. Waldvogel

Dominik Waldvogel - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

4 other people completed this guide.

5 Comments

Can you tell me how to open Sony hx20v lens..... I have problem in my Sony camera n I don't know how to fix the lens I try several times but I'm so worried about to break any part or wrong fix. Please show how to open lens (only lens) part.....please..sorryforbadenglish.

vinnybhoir99 - Reply

These guides are best suited if you are replacing parts. There's no 'repairing' the individual components. If you can find another broken camera of the same model (but with a good lens) then you could replace it.

Zacharias Merriam -

can i follow the same instruction for SONY DSC HX 10V .as both looks identical . when i shake my camera sound comes as if some parts are loosen but when i switched on my camera and the lens comes out that sound goes off . should i care for it or not ?

bikashlakra - Reply

I followed all the steps and I was able to fix a problem with the lens. Thanks a lot! ! ++

alfredo.desario - Reply

I have successfully changed with the help of your description my noisy lense system

thanks a lot

D. A. Waldvogel

Dominik Waldvogel - Reply

Add Comment

View Statistics:

Past 24 Hours: 2

Past 7 Days: 16

Past 30 Days: 58

All Time: 2,395