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Introduction

Remove the brush roll if there is debris blocking it.

  1. Open the garage door by sliding both of the release buttons away from you. Lift off the garage door.
    • Open the garage door by sliding both of the release buttons away from you.

    • Lift off the garage door.

  2. Use the tab on the right side to lift out the soft roller. Use the tab on the right side to lift out the soft roller.
    • Use the tab on the right side to lift out the soft roller.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

caoimhe

Member since: 10/08/2018

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4 Guides authored

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Cal Poly, Team S17-G5, White Fall 2018 Member of Cal Poly, Team S17-G5, White Fall 2018

CPSU-WHITE-F18S17G5

4 Members

14 Guides authored

18 Comments

There’s nothing blocking the soft roller in mine. I can spin it by hand. Only the regular brush roll spins. Now what?

Keith Sauer - Reply

I have the same problem. The gear that is connected to the motor that spins the soft brush roller is stripped. The shaft spins but the inside of the gear is stripped therefore it doesnt turn the soft brush roller. I cannot find the replacement part

Bill Pucher - Reply

Having this same problem

Keona Taylor -

Same here…no blockage, but won’t spin

tbridge - Reply

I also have the same problem. No blockage. The brush roller works but the soft roller does not spin.

Gina - Reply

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