Introduction

If the keypad buttons are not responding or are functioning in a way that is different from their intended purpose, then it is possible that the keypad may be damaged. This guide shows how to check the keypad and, if necessary, replace it.

Parts

No parts required.

Image 1/2: Image 2/2:
  • Slide the battery out from the battery compartment on the back of the phone.

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Image 1/2: Image 2/2:
  • Unscrew the antenna top.

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Image 1/3: Remove the antenna. Image 2/3: Remove the antenna. Image 3/3: Remove the antenna.
  • Clasp the antenna with tweezers and push toward the top.

  • Remove the antenna.

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Image 1/3: Press the release buttons located on the side of the phone while gently prying the back plate off. Image 2/3: Press the release buttons located on the side of the phone while gently prying the back plate off. Image 3/3: Press the release buttons located on the side of the phone while gently prying the back plate off.
  • Remove the four screws (3 mm) from the battery compartment.

  • Press the release buttons located on the side of the phone while gently prying the back plate off.

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Image 1/3: Gently pry the motherboard loose and remove it. Image 2/3: Gently pry the motherboard loose and remove it. Image 3/3: Gently pry the motherboard loose and remove it.
  • Press the release tabs on the sides of the back casing.

  • Gently pry the motherboard loose and remove it.

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Image 1/3: Image 2/3: Image 3/3:
  • Remove the gray keypad from the phone by peeling it back.

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Image 1/2: Clean the keypad and check for any damage. If the keypad is damaged, then replace it with a new one. Image 2/2: Clean the keypad and check for any damage. If the keypad is damaged, then replace it with a new one.
  • Remove the black keypad from the phone casing.

  • Clean the keypad and check for any damage. If the keypad is damaged, then replace it with a new one.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Barbara

Member since: 03/26/2014

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Clemson, Team 6-2, Benson Spring 2014 Member of Clemson, Team 6-2, Benson Spring 2014

CLEM-BENSON-S14S6G2

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