Introduction

If you have a defective charging port or microphone, us this guide to remove the component and replace it. The charging port is connected to a ribbon cable that is also connected to the microphone. You'll need to replace the whole assembly if either component is damage individually.

Image 1/2: You may need to add multiple picks to detach the clips. Image 2/2: Slide the pick along the edge of the rear case until you release the plastic clips attaching the rear case to the display.
  • Insert an opening pick between the rear case and the plastic rim.

  • You may need to add multiple picks to detach the clips.

  • Slide the pick along the edge of the rear case until you release the plastic clips attaching the rear case to the display.

  • Continue to slide the pick around the edge of the rear case until all clips are released.

I would not remove the back of the case. There are around 14 tabs inside that are melted down to secure the frame. Those melted tabs will break off and the back won't be as secure and the edge of the back will have have a visible gap showing. I would remove the case from the screen side as in step 5 of this tear down and use a iFixit opening tool. Use the tool with handle towards the screen to pry the frame away. Start on one long edge and slide the tool along the gap and at same time slightly pry the case away. Then separate a short edge. The corner between the 2 open gaps should just pop away with some prying. Do the same with other 2 edges and corner.

Gary L. Turner - Reply

Image 1/2: Image 2/2:
  • Lift the case up to remove it.

Add Comment

Image 1/3: Gently remove the cable by pulling back, away from the ZIF connector. Image 2/3: Gently remove the cable by pulling back, away from the ZIF connector. Image 3/3: Gently remove the cable by pulling back, away from the ZIF connector.
  • Use the flat end of a nylon spudger to flip up the black plastic tab of the ZIF connector securing the charging port ribbon cable.

  • Gently remove the cable by pulling back, away from the ZIF connector.

Add Comment

Image 1/1:
  • Use a Philips #000 screw driver to remove the two 3mm screws in metal plate connecting the charging port to the display assembly.

Add Comment

Image 1/2: Slide the opening pick around the perimeter of the screen. Image 2/2: You will hear clicking noises as each plastic clip is released from the display chassis.
  • Insert an opening pick between the plastic frame and the screen.

  • Slide the opening pick around the perimeter of the screen.

    • You will hear clicking noises as each plastic clip is released from the display chassis.

Add Comment

Image 1/1: Avoid the three delicate ribbon cables.
  • Lift the plastic frame to remove.

  • Avoid the three delicate ribbon cables.

Add Comment

Image 1/2: There may be some adhesive holding these two components together. Image 2/2: There may be some adhesive holding these two components together.
  • Use the flat end of a nylon spudger to pry the microphone away from its black rubber housing.

    • There may be some adhesive holding these two components together.

Add Comment

Image 1/2: Image 2/2:
  • Use the flat end of a plastic spudger to gently pry the press-fit connector from the microphone's ribbon cable.

Add Comment

Image 1/1: Work slowly as the board is connected with adhesive.
  • Use the flat end of a plastic spudger to pry the connection board from the display chassis.

    • Work slowly as the board is connected with adhesive.

  • Remove the charging port cable.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

9 other people completed this guide.

Corey Brown

Member since: 06/24/2016

1,850 Reputation

11 Guides authored

Team

iFixit Member of iFixit

Community

126 Members

5,826 Guides authored

2 Comments

I'm currently working on this tablet. My friends' kids screwed up the USB port and has part of the connector inside the port missing. Somebody had pried the back of the case open breaking off all of the tabs that are melted down to secure the frame of the case better. There are tabs left that snap the frame to the back but there are places along the edge that show a gap and will now have to be glued to eliminate the gaps. So only pry the case/frame off along the edge of the screen using an iFixit opening tool.

Gary L. Turner - Reply

I just received the new replacement USB port today 3/22/17. I bought it on eBay for $3.29 including shipping and took a week to get it. Everything worked out fine. The tablet receives power and charges now. I ended up using hot glue to secure the case frame to the rear of the case. When snapping the screen back on to case frame you may have to squeeze the case and the screen very hard and at the same time force the frame to snap into place.

Gary L. Turner - Reply

Add Comment

View Statistics:

Past 24 Hours: 10

Past 7 Days: 98

Past 30 Days: 418

All Time: 2,256