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Introduction

If you forgot your password, pattern drill, you can log-in with your Google account, registered in this tablet or by entering Backup Pin.

If you can't do this, you can do factory reset. This will erase all your personal information (include password).


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Video Overview

  1. If you forgot your password, pattern drill, first you can try to sign in on your device by entering your Google account. You must be in range of a network that already used. The last step is factory reset.
    • If you forgot your password, pattern drill, first you can try to sign in on your device by entering your Google account.

    • You must be in range of a network that already used.

    • The last step is factory reset.

    • This will erase all your private information.

  2. Switch off the tablet. Press and hold the Home, Volume Up and Power On buttons.
    • Switch off the tablet.

    • Press and hold the Home, Volume Up and Power On buttons.

    • When you see the Galaxy logo, release the power On button

  3. Now you are in the Android System Recovery menu. Use Volume Up/Down keys for navigation and Power On for selection. Select one by one:
    • Now you are in the Android System Recovery menu.

    • Use Volume Up/Down keys for navigation and Power On for selection.

    • Select one by one:

    • wipe data/factory reset

    • Yes -- erase all user data

    • reset system now

    • Did you do it successfully?

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