Introduction

Follow these steps if you are experiencing uneven print quality or lines in your printed documents.

Turn the printer off and wait a few minutes for it to cool.
  • Turn the printer off and wait a few minutes for it to cool.

Add Comment

Pull paper tray out and set aside.
  • Pull paper tray out and set aside.

Add Comment

Open the front cover. Open the front cover.
  • Open the front cover.

Add Comment

Pull the waste toner container out of the printer using the handle.
  • Pull the waste toner container out of the printer using the handle.

  • Make sure to keep waste toner container upright to avoid spillage.

Add Comment

Pull the imaging unit out of the printer using bottom handle. Use green handle on top of imaging unit to steady unit as you pull it out. At this point you can set the printer aside as you will only need the imaging unit to continue repair.
  • Pull the imaging unit out of the printer using bottom handle.

  • Use green handle on top of imaging unit to steady unit as you pull it out.

  • At this point you can set the printer aside as you will only need the imaging unit to continue repair.

Add Comment

Remove these two screws. Do not expose imaging unit to light for more than a few minutes. Covering unit with a piece of paper is sufficient protection while you complete repair.
  • Remove these two screws.

  • Do not expose imaging unit to light for more than a few minutes. Covering unit with a piece of paper is sufficient protection while you complete repair.

Add Comment

Carefully pry plastic arm away from main unit.
  • Carefully pry plastic arm away from main unit.

Add Comment

Carefully pry plastic from screw base so that the entire organic photo conductor piece slides open to the left. When removing the organic photo conductor take care to not lose the small spring on the back left. At this point you may want to put on plastic gloves to keep from staining hands with printer ink.
  • Carefully pry plastic from screw base so that the entire organic photo conductor piece slides open to the left.

  • When removing the organic photo conductor take care to not lose the small spring on the back left.

  • At this point you may want to put on plastic gloves to keep from staining hands with printer ink.

Add Comment

Slide each toner transfer unit out separately, placing all aside except for the black toner transfer unit. Keep toner rollers level to avoid toner spillage.
  • Slide each toner transfer unit out separately, placing all aside except for the black toner transfer unit.

  • Keep toner rollers level to avoid toner spillage.

Add Comment

Remove these five screws from the top of the black toner transfer unit. Remove main and smaller z-shaped plates. Remove main and smaller z-shaped plates.
  • Remove these five screws from the top of the black toner transfer unit.

  • Remove main and smaller z-shaped plates.

Add Comment

Remove these three screws from the right end of the toner transfer unit. Remove these three screws from the right end of the toner transfer unit.
  • Remove these three screws from the right end of the toner transfer unit.

Add Comment

Remove plastic end piece.
  • Remove plastic end piece.

  • Gently pull out black toner roller.

  • Insert new roller in place of old roller turning slightly to fit.

  • Be careful not to pinch small foam square when inserting new roller.

  • Cover new roller with toner by rotating roller by hand.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

Heather Howard

Member since: 10/15/2014

439 Reputation

4 Guides authored

Team

0 Comments

Add Comment

View Statistics:

Past 24 Hours: 1

Past 7 Days: 18

Past 30 Days: 74

All Time: 1,145