Introduction

After several years of use, the display of your Saeco Intelia machine might not display properly statuses colors (green/yellow/red). In this tutorial, we will see how to replace the LCD display of the machine.

First, start by putting appliance into standby mode. Then put general switch to 0. Finally, disconnect power cord.
  • First, start by putting appliance into standby mode. Then put general switch to 0. Finally, disconnect power cord.

See below my introductory comment that I appreciate this excellent guide. I'm just going to add some inline additional observations from my repair which may help you. Here, for instance, I left the machine plugged in, because once you have the screen connected it makes sense to test that the screen works before reassembling the machine. Also, I retested the old broken screen a few times while it was open just to be certain that it was not a connection or short circuit that caused the outage.

Paul Tast - Reply

Start by removing all coffee beens from the container. Remove the screw in the middle of the bean container protection and remove the bean container protection. Remove the three screws of the been container and remove the been container.
  • Start by removing all coffee beens from the container.

  • Remove the screw in the middle of the bean container protection and remove the bean container protection.

  • Remove the three screws of the been container and remove the been container.

    • Use a magnet to get them up so that you don't drop them into the grinder hole.

  • You can now remove the upper casing cover by pulling it up gently (picture 2).

Someone put a special security tork (torque) screw into my machine. (I suppose they thought it would keep his customers from doing DYI repairs). This screw has a tiny raised metal rod in the center of the opening so that a normal torque screwdriver will not fit into the middle groove. You have to buy a $5 set of security screws on ebay. ugh.

Paul Tast - Reply

Next and most IMPORTANTLY, after you lift the clear plastic bean bowl (name?) take off the metal warming pad (name?) so that it MOVES TOWARDS THE REAR. Why? Because there are tiny clips on the front you cannot see hooking under the lip of the front to hold it down and they will snap off the lip where they are holding the metal cover down. DON'T USE ANY FORCE AT ALL! This is the first landmine. Obviously when you reassemble it - and you can see the clips since they're out so this wont be hard - slide the metal warmer towards the front from the rear so the clips slide in under the lip that holds the metal top down. Id post pictures but this website doesn't allow comments with pictures.

Paul Tast - Reply

Also when removing the screws from the clear plastic bean bin, use a magnet to get them up so that you don't drop them into the grinder hole.

Paul Tast - Reply

Remove the two screws on the top of the left panel. Remove the drip tray. Remove the water tank.
  • Remove the two screws on the top of the left panel.

  • Remove the drip tray.

  • Remove the water tank.

  • Below the water tank location, remove the bottom screw of the left side casing.

  • Remove the left side casing by pulling it gently. Take care of the nick, at the middle of the panel (above the yellow marked screw).

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If Pannarello is present, remove it first from hot water dispenser by pulling it firmly to the bottom. Next, open up service gate on the right of the appliance. Remove the two right screws of the silver front panel. To remove the next screws, you must have removed left side casing as explained in previous step. Owners of Intelia machine with external milk carafe (HD8753/87)? Please, also have a look at Paul Tast comment below.
  • If Pannarello is present, remove it first from hot water dispenser by pulling it firmly to the bottom. Next, open up service gate on the right of the appliance.

  • Remove the two right screws of the silver front panel.

  • To remove the next screws, you must have removed left side casing as explained in previous step. Owners of Intelia machine with external milk carafe (HD8753/87)? Please, also have a look at Paul Tast comment below.

  • Remove the two left screws of the silver front panel.

  • Separate the silver front panel from the main unit by pulling it gently.

    • Be careful, you can't remove silver front panel without removing first the hot water dispenser !

      • Loosen or remove the two screws of the hot water dispenser.

      • Remove the silver front panel. Take care of hot water dispenser and left and right nicks of the panel.

Another landmine: On the Intelia with external milk carafe ( HD8753/87?), the silver front panel has a lip that fits under the adjacent panel. That panel which is about 2"x 3" and has a hole for the carafe MUST BE LOOSENED so that the lip from the front panel can slide in and out without snapping off the upper panel's lower lip. Also, inside are two tabs that must fit perfectly in their slots/holes or they will snap off. These tabs are tiny and will easily break So please loosen the lower panel before moving the front panel, slide the front panel on and off gently.

Paul Tast - Reply

Remove the three screws of the touch panel frame.
  • Remove the three screws of the touch panel frame.

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Remove the LCD black plastic frame. It is simply placed into two necks.
  • Remove the LCD black plastic frame. It is simply placed into two necks.

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Remove the two screws on each side of the LCD screen. Disconnect the first connector. Disconnect the other cable.
  • Remove the two screws on each side of the LCD screen.

  • Disconnect the first connector.

  • Disconnect the other cable.

  • To disconnect the second cable, you need to lifts the flap of the connector.

  • The screen's power cable is longer and stronger than the data cable (ribbon) . Take the power out last and put it in first, because you want to be super gentle with the data ribbon which slides into the holder and is clamped down by a tiny black plastic tab at the bottom of the clamp.

  • Don't pull the power cable up by the wires. You can use a fork from the kitchen both to pull up the power cable and to flip up the data ribbon black clamp tab.

Observation: The screen's power cable is longer and stronger than the data cable (ribbon) . Take the power out last and put it in first, because you want to be super gentle with the data ribbon which slides into the holder and is clamped down by a tiny black plastic tab at the bottom of the clamp. You've seen the clamp before if you've opened a phone or anything requiring a tiny data ribbon. Of course, don't pull the power cable up by the wires. I used a fork from the kitchen both to pull up the power cable and to flip up the data ribbon black clamp tab. The fork was also handy in separating the screen from its frame, because the clear plastic tabs holding it onto the frame will be easily snapped off if you just pull them apart.

Paul Tast - Reply

If the lcd screen is just scrambled, it might be an easy fix: blow

Ammar M - Reply

Disassemble the old LCD screen from support frame. Clip the new LCD screen to the LCD support frame. Reconnect the two cables.
  • Disassemble the old LCD screen from support frame.

  • Clip the new LCD screen to the LCD support frame.

  • Reconnect the two cables.

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  • Reconnect power cable and switch on the appliance. Colors (yellow, green) from the screen should be back :)

  • If it doesn't work, check connection after turning off the power.

  • To reassemble the appliance, follow this guide in reverse order.

First, I want to thank the person who posted this EXCELLENT guide that gave me the confidence to go ahead and try repairing my $1300 coffee machine. I have some additional cautions & preparations for anyone else trying this easy repair. In general, this machine is sensitive and fits together perfectly on some fragile joints, like a Ferrari, and to be careful and not to use more force than you think is required. It is easy to snap off barriers and other lightly constructed parts of the molded plastic, an error that once made you will regret. My machine had been opened and lightly broken in a few places that I tried to repair. So above I've added comments to show you what I noticed inside. While reassembling the machine, if a part doesn't slide into place, you're not putting it in right.

Paul Tast - Reply

Conclusion

To reassemble your appliance, follow the instructions in reverse order.

9 other people completed this guide.

Jean T

Member since: 02/19/2016

341 Reputation

2 Guides authored

16 Comments

Great ! :) Thank you.

Schwarzstein - Reply

You're welcome :)

Jean T -

Jean, can you please look at my inline comments and include them in your main instructions? They are hidden to the user and they wont see these precautions until it too late. Again, thank you for this excellent super helpful guide with great pictures. I took a few of my repair Id be happy to send to you. I would have posted them but this site doesn't allow commentators to post pictures.

Paul Tast - Reply

Hi Paul,

Thanks for your comments :) I have included some of them into the guide.

Jean T -

Very good Description! Trank you!!!

Rainer Bokowski - Reply

Hi Rainer,

Glad I could help you :)

Jean T -

hallo . i have a problem with my coffe mashine . my display not work . how can I order display and have warranty for that ? what you need to do now ? plase creat me . my email djaih_@abv.bg my name is Alexandar . my coffe mashine saeco intelia !!!

alexandar - Reply

Hello Alexandar,

Doing "unauthorized" maintenance on your Saeco Coffee Machine will void your warranty. If you do not want to do this repair by yourself or want to have warranty, you need to contact Philips/Saeco by email at http://www.philips.bg/content/B2C/bg_BG/... or by phone at +359 2 4916274

Otherwise, if you want to do this by yourself, you can buy a replacement display at https://rounded.com/philips-saeco-inteli... (they send parts worldwide) and follow my step by step guide.

Jean T -

Thanks for the clear explanation. We are able to see which coffee we choose :-)

Marco

Buijselaere - Reply

Dear Jean, I have meticulously followed your instructions but I'm stuck at STEP 4: Remove the two left screws of the silver front panel.

Separate the silver front panel from the main unit by pulling it gently.

I have removed the screws but I can't separate the silver front panel by simply pulling it. It seems to be stuck. Can you help me out please? Merci d'avance! Alex

alejandrode9000gante - Reply

Sorry, just solved my problem. Just needed to try harder :-)

alejandrode9000gante -

Hi Jean,

Thank you for your extended manual. Just your thoughts, our Saeco Intelia HD8752 has a defect display, but I am unsurif the default lays in the display or the display panel (electronics).

The behaviour is as follows, the machine is working, but nothing to see on the display. All buttons are working and the panel backlight is also working (green / red etc) but the display stays blanc/there is nothing to see.

So I am questioning whether I need a new display or a new panel/eletronics. What are your thoughts?

Reinder Sanders - Reply

Hi Reinder,

If the machine works properly, I think there is good chances that it is the display that is defective. I think that the display is composed of two "parts", the LCD display itself (which displays the symbols) and color LEDs (red, yellow and green) on each side. Replacing the display should work. In my opinion, if it was the microcontroller/main electronic board, the machine wouldn't work anymore.

Good luck !

Jean T -

I had the exact same observations as Reinder Sanders. Prior to purchasing a new screen, remove ribbon connector and clean the ribbon contacts lightly with an eraser, reinstall ribbon connector and try it out. Mine worked perfectly after cleaning. I had a problem where steam was leaking from the steam tube swivel connecter O rings. Steam was getting into the electronics section and I assume some light corrosion on the ribbon connector occurred.

Geehaw -

Thanks for the tip @geehaw , good to know :)

Jean T -

Hello Guys,

Where do you find the "hidden screws"?

/Curious

Olle - Reply

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