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Replacement of the Jack port on the Dell XPS 13 9380

What you need

  1. Replacement of the Jack port on the Dell XPS 13 9380, Remove the back panel: step 1, image 1 of 3 Replacement of the Jack port on the Dell XPS 13 9380, Remove the back panel: step 1, image 2 of 3 Replacement of the Jack port on the Dell XPS 13 9380, Remove the back panel: step 1, image 3 of 3
    • Before you begin, be sure to turn off your laptop and unplug it from the outlet.

    • Use a Torx T5 driver to unscrew the eight screws securing the back panel.

    • Use a spudger to pry up and loosen the back panel.

    • Lift the back panel up slightly from the non-hinged edge.

    • Pull the back panel away from the hinged edge, wiggling it back and forth to loosen the clips.

    • When the back panel clips are free, remove the back panel.

    You should be careful when removing the back panel as there also two clips on its back where the air ducts lie. If you are quick to remove it you may tear the air ducts which are quite (unreasonably) fragile given the fact they are plastic. I was unfortunate and I broke two of them so I had to use some duct tape as a minor gap would be visible between the back panel and the plastically covered air ducts. Other than that, it’s a pain to remove the back panel but not as difficult as it sounds.

    Iraklis - Reply

  2. Replacement of the Jack port on the Dell XPS 13 9380, Remove the battery: step 2, image 1 of 2 Replacement of the Jack port on the Dell XPS 13 9380, Remove the battery: step 2, image 2 of 2
    • Disconnect the cable from the battery by pulling the connector towards the battery.

    • Pull parallel to the battery, not straight up.

    • Remove the four screws (M2 x 2) securing the battery.

    • Remove the screw (M1.6 x 4) securing the battery.

    • Remove the battery from its recess.

  3. Replacement of the Jack port on the Dell XPS 13 9380, Port Jack: step 3, image 1 of 3 Replacement of the Jack port on the Dell XPS 13 9380, Port Jack: step 3, image 2 of 3 Replacement of the Jack port on the Dell XPS 13 9380, Port Jack: step 3, image 3 of 3
    • 1- Remove the two screws (M2.5 x 4) that fix the left hinge.

    • 2- Place the back of the computer screen on a clean and flat surface, then open and close the computer.

    • 3- Disconnect the cable from the Jack port of the motherboard.

    • 4- Remove the screw (M1,6x3) that fixes the jack port.

    • 5- Remove the Jack port.

Conclusion

To reassemble your device, follow the instructions in reverse order.

One other person completed this guide.

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Schwarzer

Member since: 08/07/19

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One Comment

Where did you get the replacement part?

Todd Resudek - Reply

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