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Polycom SoundStation Microphone Replacement

What you need

  1. Polycom SoundStation Microphone Replacement, Back Housing: step 1, image 1 of 1
    • Flip the device over. Using a Phillips #00 screwdriver, remove the black 10mm screw on each three legs of the phone.

    • Using a Phillips #00 screwdriver, remove the two silver 7mm screws as pictured.

  2. Polycom SoundStation Microphone Replacement: step 2, image 1 of 2 Polycom SoundStation Microphone Replacement: step 2, image 2 of 2
    • Gently lift and separate the back housing from the rest of the device. Now you've got the back housing off!

  3. Polycom SoundStation Microphone Replacement, Microphone: step 3, image 1 of 1
    • Gently remove the yellow padding that covers the red and gray microphone wire on each phone leg.

  4. Polycom SoundStation Microphone Replacement: step 4, image 1 of 2 Polycom SoundStation Microphone Replacement: step 4, image 2 of 2
    • Gently pull up on the black plastic tab connected to the motherboard to disconnect each microphone.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Cali Nowak Credit

Member since: 09/02/14

431 Reputation

4 Guides authored

2 Comments

Does anyone know where to purchase replacement microphones for Soundstation 100's? And if replacing mic's does not resolve the problem, are there any other solutions to address the issue of one's voice starting to drop out after about 10 minutes into a call? Thx

working ideas - Reply

I encountered an older version. Padding pieces are black. Microphones soldered on board with black & red wires, no plastic tab to disconnect

Putting the thing back together proved to be a challenge : the little display came apart and started shifting all over. Getting that one aligned inside while closing the thing with my fat fingers… . Nasty.

Hans Deseure - Reply

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