Introduction

When a Chromebook is plugged into an outlet with a working adapter, but the device will neither charge or power on, this is a sign that the charging port is damaged and needs to be replaced. This guide shows how to replace a defective charging port for a Poin2 Chromebook 11.

  1. Power down the Poin2 Chromebook 11 and disconnect the power adapter.
    • Power down the Poin2 Chromebook 11 and disconnect the power adapter.

    • Close the Chromebook and position it with the base facing up.

    • Use a #0 Phillips screwdriver to unscrew the ten 7mm screws that hold the base to the rest of the frame

      • Poin2 Chromebook 11 does not have screws under its rubber feet at the base.

  2. Insert a 1cm-wide plastic opening tool between the base and top frame.
    • Insert a 1cm-wide plastic opening tool between the base and top frame.

      • Applying pressure up and down with the tool may be necessary. When you hear a "click," this indicates the separation of the frame.

    • Pry (up and down) around the entire border of the Chromebook to separate.

    • Use your hands to gently lift the base away from the frame.

    • Disconnect the white 8-wire battery connector from the motherboard using a spudger to push the two L-shaped clips out of the port.

      • The connector is a tight fit and requires careful pressure for release.

    • Remove the six 4mm screws using a Phillips #0 screwdriver.

    • Lift the battery from the frame.

    • The changing port is located on the upper-right corner of the computer.

    • Disconnect the charging port from the motherboard using a spudger to push the 4-wire connector out from the port.

    • Remove silver tape covering hinge.

    • The metal hinge at the top right corner must be lifted to access the charging port.

    • Use a Phillips #0 screwdriver and remove the two 7mm screws from the hinge.

    • Pry the metal hinge up, until it sits perpendicular to the motherboard.

    • The metal hinge is a tight fit and requires careful strength when lifting.

    • Use tweezers to gently pull the charging port out of the frame.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One Comment

Great, Now where can I find this part to fix my laptop???

marrowii - Reply

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