Introduction

When a Chromebook is plugged into an outlet with a working adapter, but the device will neither charge or power on, this is a sign that the charging port is damaged and needs to be replaced. This guide shows how to replace a defective charging port for a Poin2 Chromebook 11.

Power down the Poin2 Chromebook 11 and disconnect the power adapter. Close the Chromebook and position  it with the base facing up.
  • Power down the Poin2 Chromebook 11 and disconnect the power adapter.

  • Close the Chromebook and position it with the base facing up.

  • Use a #0 Phillips screwdriver to unscrew the ten 7mm screws that hold the base to the rest of the frame

    • Poin2 Chromebook 11 does not have screws under its rubber feet at the base.

Add Comment

Insert a 1cm-wide plastic opening tool between the base and top frame. Applying pressure up and down with the tool may be necessary.  When you hear a "click," this indicates the separation of the frame. Pry (up and down) around the entire border of the Chromebook to separate.
  • Insert a 1cm-wide plastic opening tool between the base and top frame.

    • Applying pressure up and down with the tool may be necessary. When you hear a "click," this indicates the separation of the frame.

  • Pry (up and down) around the entire border of the Chromebook to separate.

  • Use your hands to gently lift the base away from the frame.

Add Comment

Disconnect the white 8-wire battery connector from the motherboard using a spudger to push the two L-shaped clips out of the port. The connector is a tight fit and requires careful pressure for release. The connector is a tight fit and requires careful pressure for release.
  • Disconnect the white 8-wire battery connector from the motherboard using a spudger to push the two L-shaped clips out of the port.

    • The connector is a tight fit and requires careful pressure for release.

Add Comment

Remove the six 4mm screws using a Phillips #0 screwdriver. Remove the six 4mm screws using a Phillips #0 screwdriver.
  • Remove the six 4mm screws using a Phillips #0 screwdriver.

Add Comment

Lift the battery from the frame.
  • Lift the battery from the frame.

Add Comment

The changing port is located on the upper-right corner of the computer. Disconnect the charging port from the motherboard using a spudger to push the 4-wire connector out from the port.
  • The changing port is located on the upper-right corner of the computer.

  • Disconnect the charging port from the motherboard using a spudger to push the 4-wire connector out from the port.

Add Comment

Remove silver tape covering hinge. Remove silver tape covering hinge.
  • Remove silver tape covering hinge.

Add Comment

The metal hinge at the top right corner must be lifted to access the charging port. Use a Phillips #0 screwdriver and remove the two 7mm screws from the hinge.
  • The metal hinge at the top right corner must be lifted to access the charging port.

  • Use a Phillips #0 screwdriver and remove the two 7mm screws from the hinge.

Add Comment

Pry the metal hinge up, until it sits perpendicular to the motherboard.
  • Pry the metal hinge up, until it sits perpendicular to the motherboard.

  • The metal hinge is a tight fit and requires careful strength when lifting.

Add Comment

Use tweezers to gently pull the charging port out of the frame. Use tweezers to gently pull the charging port out of the frame.
  • Use tweezers to gently pull the charging port out of the frame.

Add Comment

Conclusion

To reassemble your device, follow these instructions in reverse order.

One Comment

Great, Now where can I find this part to fix my laptop???

marrowii - Reply

Add Comment

View Statistics:

Past 24 Hours: 0

Past 7 Days: 5

Past 30 Days: 14

All Time: 148