Introduction

If your controllers no longer work from long distances you might have a broken WiFi antenna.

Be aware that any replacement or teardown beyond the hard drive voids the Sony warranty.

*You are using this guide at your own risk. TronicsFix take no responsibility and will not be held liable for any damages that may occur while using this guide.

Using a dental pick or something similar, remove the three stickers on the bottom casing. Using a dental pick or something similar, remove the three stickers on the bottom casing. Using a dental pick or something similar, remove the three stickers on the bottom casing.
  • Using a dental pick or something similar, remove the three stickers on the bottom casing.

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Remove the three black screws in the bottom case using a T9 security torx bit. Remove the three black screws in the bottom case using a T9 security torx bit.
  • Remove the three black screws in the bottom case using a T9 security torx bit.

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Pull up on one side of the case, then the other then slide the case back. It will then be free from the rest of the console. Pull up on one side of the case, then the other then slide the case back. It will then be free from the rest of the console. Pull up on one side of the case, then the other then slide the case back. It will then be free from the rest of the console.
  • Pull up on one side of the case, then the other then slide the case back. It will then be free from the rest of the console.

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Remove the five screws that secure the power supply. There are two PH1 and three T9 torx security screws. Remove the five screws that secure the power supply. There are two PH1 and three T9 torx security screws. Remove the five screws that secure the power supply. There are two PH1 and three T9 torx security screws.
  • Remove the five screws that secure the power supply. There are two PH1 and three T9 torx security screws.

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First pull up on one side of the power supply, then pull up on the other side. Gently but firmly wiggle it out. Be careful as you pull up on the power supply as it is still connected with a connector from the motherboard. Be careful as you pull up on the power supply as it is still connected with a connector from the motherboard.
  • First pull up on one side of the power supply, then pull up on the other side. Gently but firmly wiggle it out.

  • Be careful as you pull up on the power supply as it is still connected with a connector from the motherboard.

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The power supply can lifted out and rotated down and set on the workbench. Be very careful not to pull on the power supply as it will still be connected to the motherboard. Use a pair of pliers to gently pull up on the WiFi Antenna.
  • The power supply can lifted out and rotated down and set on the workbench.

    • Be very careful not to pull on the power supply as it will still be connected to the motherboard.

  • Use a pair of pliers to gently pull up on the WiFi Antenna.

    • Be be careful not to apply too much force on the WiFi connector as it can break off.

  • After the WiFi cable is disconnected, de-route the cable from the two clips and under the optical drive cable.

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Remove the one torx T9 security screw from the WiFi antenna located at the front of the console. The WiFi Antenna can now be fully removed from the PS4. The WiFi Antenna can now be fully removed from the PS4.
  • Remove the one torx T9 security screw from the WiFi antenna located at the front of the console.

  • The WiFi Antenna can now be fully removed from the PS4.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Be sure to route the WiFi antenna cable the same way as it was routed before disassembly. Then take a break and have some ice cream!

41 other people completed this guide.

TronicsFix

Member since: 11/06/2013

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77 Comments

Took me about 10mins with this guide. Super easy. New parts in and working wonderfully. Ty ifixit!

luckycha87 - Reply

My wireless controlers wasn't recognised. I change the WiFi connector but this problem is not resoleved yet.

Frederic Morelli - Reply

Hi Frederic! Have you tried resetting the controller? Have you tried any other controllers to see if they work? Also, are you sure the battery in your controller is good and it's charged up?

TronicsFix -

Hello my controller has a hard time working from 4 feet away from my console and disconnecting. Im thinking of doing this hopefully it works. Is the bluetooth and wifi part the same thing because my wifi doesnt seem to pick up my wireless router.

ludracing - Reply

Yes, the wifi and bluetooth antenna is the same.

TronicsFix -

Hello, my controllers are connecting and disconnecting as well, but also with the USB cord attached... The buttons and responses are very laggy and erratic... Is this caused by the same issue? Would there be outside damage to the cord that is noticeable or perhaps not? Thanks for any and all help! Its happening with all 3 of my controllers by the way. They are all charged that I know ( left on USB all night in rest mode)...

-Lionel

Nel - Reply

Yes, this could still be the same problem. Even with the USB cord attached they still communicate via Bluetooth.

TronicsFix -

I dismantled my PS4 (to fix the fan problem). Upon reboot after rebuilding it, it either doesn't at all recognise my DS4, has awful latency or has other problems like this. Would putting a new WiFi receiver in fix this?

Callum Berryman - Reply

It's hard to say...I'm assuming that it didn't have this problem before you took it apart so there is likely something that has been damaged that is causing this. Since I don't know what that is it's hard to know whether replacing the WiFi antenna will do any good or not.

I would go back and check to be sure that you remembered to hook it back up to the motherboard and that the connectors are good. Just retrace your steps.

You can take a look at the end of the antenna and see if it's smashed as well as check to make sure that the wire itself has not come unsoldered from the antenna.

I hope this helps.

TronicsFix -

But is it reasonable that this piece affected the small Bluetooth device

Anwar - Reply

Yes, this is the WiFi & Bluetooth antenna

TronicsFix -

Hello! I am about to attempt this but was curious- if the wire is just disconnected, can I simply reattach and solve the problem? Is there a way to tell if the antenna is failed vs. just not connected well?

arizonaluke2 - Reply

You could just fix it in most cases if you know how to solder.

TronicsFix -

The problem of lack of control is not connected to wifi antana but there is a piece aluminum in disbelief inside does not relate well to the Bluetooth device, you must be expanded up to reach to control long distance

Anwar - Reply

Why does that antenna look different then mine?

Javier Exford - Reply

Hmmm...it should look pretty similar. Is yours drastically different?

TronicsFix -

Where can I buy a replacement antenna

Kali - Reply

I'm having issues with my controllers where they will lag and not respond when pressing a button. They also disconnect from the ps4 and are fully charged. I opened up my ps4 to clean out the dust and accidentally bent the WiFi antenna. Will replacing the antenna fix the problem?

Omar Reyes - Reply

Most likely, yes

TronicsFix -

Hi,

Quick question: if I remove the wifi antenna, do I have to use wired controllers? Also, can I be sure there is no more wifi signal at all, so only internet access possible with cable?

Thank you!

Greetings, Dave

Dave - Reply

If you remove the WiFi antenna you would have to use wired controllers most likely. They might work within a short distance though. There will still be a WiFi signal even without the antenna. The antenna just helps to pick up the signal from a long distance.

This is actually a WiFi/Bluetooth antenna and since the controllers use the bluetooth signal even when plugged in they may not work correctly.

TronicsFix -

ok, thank you very much for the quick reply!

Greetings

Dave - Reply

Got my part in a week from when I ordered it. Very fast manner and the instructions were perfect. I already knew how to open the bottom cover but not the power supply. The antenna works great. Took me less than 5 minutes.

Julie Lorenz - Reply

Glad it worked for you!

TronicsFix -

My advice is that if you open the bottom of your ps4, be careful not to clip the antenna. I think it a ridiculous place to put it on the console.

Julie Lorenz - Reply

Yes, it's not the best placement as far as keeping it from getting damaged, but as far as reception it's a pretty good spot.

TronicsFix -

hi my ps4 controller is not geting connected in game mode but in safe mode it works with wire conected . is thr any solution of this issue ?

harry tom - Reply

It's hard to know for sure without seeing it but you might need to have the wifi module replaced. It's not an easy job since it's attached by solder balls under the module.

TronicsFix -

hi !I live in mexico .... but you could bring me the antenna to mexico ? Obviously if I buy... which it costs 13.99 dollars

dothonrojasglz - Reply

If I take out my PS3 Bluetooth antenna and put it in my ps4 would it work?

Joey Anderson - Reply

Unfortunately a PS3 antenna will not work for a PS4.

TronicsFix -

Excuse me, i got a problem with my ps4. It can't detect my wifi router, does it mean my ps4 wifi antenna broken? This antenna not just for ps4 controller? Thanks

archangelfei - Reply

Hmmm...usually a broken WiFi antenna can still connect to a router just fine. I'm really not sure why it wouldn't be able to detect it. I'm assuming you've checked to make sure your router is working correctly and can connect to other things. It's possible that it's a bad WiFi card on the motherboard but that's not likely.

TronicsFix -

After doing the fan replacement, i can't get my internet connection to work. I can see my router in the ps4 menu but i can't get it to connect. I'm from Germany so it's in german but it says: "Verbindung in der erlaubten Zeit nicht möglich" something like "connection is too slow" can anybody help? the problem isn't related to my WLAN-router and now I'm thinking that I may have destroyed it but the cable is connected and as I said I can see my Wifi in the menus.

justblazeiv - Reply

I'm not sure what the problem would be. Usually even if the wifi cable is broken it will still connect to wifi. That being say it's definitely possible that a bad wifi cable could cause this problem.

TronicsFix -

My PS4 won't detect my controllers from any distance, but the wifi works just fine. Is it possible that the antenna is the problem even though the wifi works?

I've tried virtually everything else but replacing the antenna or the module. The controllers stopped working suddenly when I was installing a game.

gustavo - Reply

Does your controller work when it's plugged in? Have you tried another controller? Does it work when the console is in safe mode?

TronicsFix -

Thanks for the reply.

Yes, the controllers work fine in safe mode and in other consoles (and even on my PC/phone via bluetooth). I can still access the console through the PS phone app, and when I connect the controllers by cable, the DS4 pops up in the devices window, but they don't pair via BT. I've also tried searching for the BT signal the console should be emitting, but I couldn't find anything (and I'm not sure I should find something in the first place).

gustavo -

OK...it sounds like maybe your BT module may be faulty...there's no way for me to know for sure...that's just what I suspect.

TronicsFix -

Hello!

Hello! I'm using my PS4 through cable internet connection and I bought a thirdy party controller (Hori Pad FPS Plus) to get a wired controller, so apparently the console is completely wired.

I did so because I unfortunately got skin problems from iPads and other wireless devices. Could you please tell me if the console still emits wifi or BT radiation, and if I could prevent that in the case? Thanks!

giuseppespera - Reply

Hi! Wow...I've never gotten a question like this before! Um...I think it will still be emitting a signal but I can't say for sure. I think the only way to totally disable it would be to remove the WiFi/Bluetooth controller or remove the power to it. I've never done that before so I can't say for sure if it would work but I think it would.

TronicsFix -

Hi, Ive just recently bought a new wifi antenna, and looking to replace it using your guide. But i dont really get how to put the new one in, is it just like a click thing? or do i have to do something else to replace it ( because the guide stops where u remove it). Maybe its a dumb question but im not that experienced in this matter.

Thanks for the guide!

bram ver - Reply

Yes, it just clicks onto the connector on the motherboard.

TronicsFix -

Hi I had input lag from my controllers. I replaced the antenna (bought the new one here) but I am still having the same problem. The controllers work ok at first and 5 minutes into the game they statt presenting lag and going all to the right or leg in occasions. Please help, what else should I do. My ps4 is quite new

angellom90 - Reply

If it's pretty new then I would send it in for warranty repair. If it's not under warranty it's hard to say for sure what it is without being able to see it. I'm assuming that you installed it corrrectly. I would check it with multiple controllers. You may try initializing it as well.

TronicsFix -

So I bought a console on ebay and I'm afraid it got damaged during shipping. It looks like it took a hit on the corner under where u load the disk. My 2 controls have connections issues, lag, and seem to only kind of work if theyre right next to the console. It'll connect to the Internet via ethernet cable but my WiFi won't come up when I try to connect that way. Do these sound like problems stemming from the WiFi antenna? I'm hoping it's an easy fix.

jorion1118 - Reply

Yes, sounds exactly like a WiFi antenna issue. It's very common with dropped PS4's.

TronicsFix -

Is the part that connects to the cord suppose to connect to the ball next to it?

Jonathan Butler - Reply

The WiFi cable snaps on to the connector on the motherboard.

TronicsFix -

In the picture Above, the second below the big picture it's the part the metal part close to the thumb in the picture. Is the metal piece suppose to be attached to the metal piece with the cord connected

Jonathan Butler - Reply

Yes, it is soldered onto the other piece.

TronicsFix -

Mines is connected. Trying to see if I should buy another controller or is that why my controller isn't working. Don't have enough for both

Jonathan Butler -

Sorry I meant isn't connected

Jonathan Butler -

Yes, that's why your controller isn't connecting. That's the wifi antenna so that's what's getting the signal from your controller.

TronicsFix -

Hi, my DS4 controller will not connect at all. I have tried everything. I truly mean everything (aside from opening up the console and replacing the wifi antenna or module) The controller's Bluetooth works fine on my PS3 so the problem is obviously the PS4 console. The connection was lost mid game and was never an issue in the past. Also, the controller will not connect no matter how close it is to the system. I feel like this issue is most likely the module. Do you agree? Do you have a step by step guide for unsoldering and resoldering the module? Are there any tips or suggestions you might have? Any help would be greatly appreciated. Thank you!

Jordan Belsky - Reply

Yes, it's likely the module. Unfortunately, I don't have a guide for that. It's always easier when you have a good quality hot air station. I use a Hakko FR 810b-05. Good luck.

TronicsFix -

Buna am o problema cu ps4 al meu nu mi gaseste routerul din casa sa se conecteze . Am facut tot felul de restarte la router , ps4 , initializare , rebild database etc. si nimic ce ar putea fi ? Va rog ajutatima.

nelu kostraba - Reply

I was wondering because I don't know what to fix-

My ps4 controller is fine the only problem is that my Ps4 console won't connect to my internet but it's right next to the router and all other devices connect (iPhone, Mac, iPad, etc.) and it won't allow me to access the PlayStation store to download games so whats the problem? Do I fix the wifi antenna or is it something else ?

garrett walker - Reply

Ps4 controller won't connect to console, the controller works fine on other consoles. Only time the controller works is when the console is in safe mode and connect via Usb. Would this be wifi antenna problem or more serious issue?

Shadane - Reply

This type of problem is not usually a WiFi antenna problem. Sometimes it can be caused by a bad WiFi card on the board and sometimes it can be caused by faulty software.

TronicsFix -

@tronicsfix thanks for the feed back, so what's the fix for this problem if there is any?

Shadane - Reply

That just depends on what the problem is. If it's the WiFi card on the motherboard then yes, that's fixable. If it's a software related issue then it's probably not fixable.

TronicsFix -

I seem to be having internet speed problems over my ps4 wifi. I currently pay for 50mbps and my system speed will go from 18mbps up to 47.8mbps. does that sound like the wifi card in my ps4 is going bad or do you think its the modem having issues? Any help would be appreciated.

dpiatt6@hotmail.com

Don - Reply

I doubt it's your WiFi card. My guess would be that you don't actually get the speed you pay for. It's very common for people to pay for a certain speed that they don't actually get.

TronicsFix -

Thank you! I took apart my PS4 2 years ago to replace the power supply, which wasn't the issue. I recently found a YouTube video which had a crazy easy fix for my issue that worked. Problem is when I reassembled I got it working but connectivity of my controller would NOT work. Tried everything. Then I saw your article and rechecked the Bluetooth adapter wire back under the power supply and found it was disconnected! I never would have thought to recheck that after two years. Thanks again for the easy fix!

lpa_weisel - Reply

Cool! Glad this helped!

TronicsFix -

think the wifi/bluetooth module is broken on my PS4. I'm going to fix it myself (or rather have a friend do the soldering job). Do you have any recommendations for the replacement module? I've read about different distance ranges for different bluetooth chips but don't know enough about them to feel confident about choosing one.

Robert Sommer - Reply

I don't know anything about replacement modules other than the stock ones.

TronicsFix -

I'm considering getting a new Wifi antenna for my PS4, but I want to make sure it is the problem before buying a new one. I do not have a problem with connectivity to my controller; it is only the Wifi connectivity. Even being the only person in the house, I still run about 1-4mbps and sometimes I lose connection even when I am no more than about 30 feet from the router. Does this sound like an antenna problem or internet provider problem?

Chaz Bogan - Reply

Sounds like probably not a WiFi antenna issue. Most of the time the controller will be disconnecting and acting erratic, etc. when the antenna is bad.

TronicsFix -

My Ps4 recently giving me errors that my Wifi signal is too weak. In setting up the connection it will detect the wifi just not be able to connect to it. Controllers work fine and my router has been restarted multiple times. All other wifi devices in the house work perfectly and my ps4 did as well. I think this antenna is the issue but could it be anything else?

Christopher DeLucia - Reply

I doubt it's the antenna. If the controller is working fine then it's most likely not the antenna.

TronicsFix -

I'm have an issue where if I have a headset plugged into my controller the audio cuts in and out and it causes my controller to stop working when the audio is cutting in and out. I just replaced my wifi/bluetooth antenna but I'm still having this issue, what else could be causing this issue?

Dereck Ward - Reply

Maybe you try with another controller.

Thomas Pathe -

You're kidding me right? You actually think I haven't already tried that, I even bought a new controller and it still does it.

Dereck Ward -

So if the Wi-Fi antenna to the PS4 is broke it doesn't like to work properly the paddle

michaelmccullen57 - Reply

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