Introduction

The TEL port is where the TEL cable plugs into on the device. If you've followed the symptoms listed in our troubleshooting guide and have determined that the TEL port is the issue, you'll need to follow this guide to reach it and replace it. Prior to beginning this guide, make sure you have access to a Philips Size #0 screwdriver and a soldering iron. Both will be needed to open the device and replace the component.

To fix this component, we'll need to work with the main docking station. This is the one with the answering machine and the TEL line.
  • To fix this component, we'll need to work with the main docking station. This is the one with the answering machine and the TEL line.

To start, we'll need to work with objects on the bottom of the device, so begin by flipping the device over.
  • To start, we'll need to work with objects on the bottom of the device, so begin by flipping the device over.

To open the main docking station, you'll need to remove four 11 mm Philips #0 screws.
  • To open the main docking station, you'll need to remove four 11 mm Philips #0 screws.

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With the screws removed, you can use a spudger to aid in removing the back from the device.
  • With the screws removed, you can use a spudger to aid in removing the back from the device.

  • Levering the back by the spudger may break the tool!

With the back removed, we now have direct access to all other components in the main docking station.
  • With the back removed, we now have direct access to all other components in the main docking station.

For easier access to its wires, you can easily remove the TEL port from its resting point in the device.
  • For easier access to its wires, you can easily remove the TEL port from its resting point in the device.

Use a soldering iron to loosen the solder on the contact points.
From here, you can remove the faulty port from the device. If the soldering step has been completed successfully, this should require minimal effort.
  • From here, you can remove the faulty port from the device. If the soldering step has been completed successfully, this should require minimal effort.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Jesse Satterwhite

Member since: 02/11/2016

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IUPUI, Team 2-2, Baechle Spring 2016 Member of IUPUI, Team 2-2, Baechle Spring 2016

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