Introduction

Has your keypad stopped responding due to debris build-up? This guide will show you how to remove the keypad.

At the base of the antenna, use your fingers to unscrew the stem counterclockwise.
  • At the base of the antenna, use your fingers to unscrew the stem counterclockwise.

  • The antenna will pull out with little effort.

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On the back of the phone, locate the tab with the down arrow.
  • On the back of the phone, locate the tab with the down arrow.

  • Using your finger, press the tab and slide the back cover down to release it from the phone.

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Inserting your finger in the recess at the top edge of the battery, pull the battery away from the housing to remove it.
  • Inserting your finger in the recess at the top edge of the battery, pull the battery away from the housing to remove it.

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Locate the three screws that secure the back battery housing to the phone.
  • Locate the three screws that secure the back battery housing to the phone.

  • Use a Torx T6 screwdriver to unscrew the screws and then remove them with your fingers.

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Using a spudger (not shown), separate by gently prying  the front from the back of the phone housing. Remove the back.
  • Using a spudger (not shown), separate by gently prying the front from the back of the phone housing.

  • Remove the back.

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The fragile wire strip connecting the display housing to the circuit board is located on the right corner of the inner hinge.
  • The fragile wire strip connecting the display housing to the circuit board is located on the right corner of the inner hinge.

  • In the same direction you would flip open the phone, use your finger to gently lift the circuit board from the plastic keypad.

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While avoiding contact with the inner electronics, use the spudger to lift the plastic keypad from the phone.
  • While avoiding contact with the inner electronics, use the spudger to lift the plastic keypad from the phone.

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Using a lens cloth, wipe away any build-up on or between the keys. Wait for the keypad to dry before reassembling.
  • Using a lens cloth, wipe away any build-up on or between the keys.

  • Wait for the keypad to dry before reassembling.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Amy

Member since: 10/15/2012

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