Introduction

This guide should be used to open the modem to access inner components for repair or replacement.

Parts

No parts required.

Image 1/3: Using a screwdriver with a Torx 10 hex screw, begin removing the 1cm screw by turning the screwdriver counterclockwise. Image 2/3: Remove the screw and set aside. Image 3/3: Remove the screw and set aside.
  • Locate the single 1 cm screw on the back of the device (enclosed by a red circle in the image).

  • Using a screwdriver with a Torx 10 hex screw, begin removing the 1cm screw by turning the screwdriver counterclockwise.

  • Remove the screw and set aside.

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Image 1/3: Locate the two horizontal slots on the bottom of the device. Image 2/3: You may need to remove the sticker on the bottom of the device to access these slots. Image 3/3: Insert the back end of the forceps into one of these slots. You may also use any other flat, narrow tool that fits into the slots.
  • Rotate your device 90 degrees to the right so that the bottom of the device is facing you.

  • Locate the two horizontal slots on the bottom of the device.

  • You may need to remove the sticker on the bottom of the device to access these slots.

  • Insert the back end of the forceps into one of these slots. You may also use any other flat, narrow tool that fits into the slots.

  • Gently push the forceps into device. You should feel movement or hear a click, signifying this side of the device is unlocked.

  • Repeat with the other slot to completely unlock the device.

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Image 1/3: Continue pulling until you have completely removed the top cover of the device. Image 2/3: When reassembling your device, make sure the standby key is properly in place. See the [guide|31064|Standby Key Guide] for more information. Image 3/3: Also ensure that when you close the two sides of the cover the LED indicator lights are inside the information panel.
  • Grab the top and the bottom of the device and gently pull the device open.

  • Continue pulling until you have completely removed the top cover of the device.

  • When reassembling your device, make sure the standby key is properly in place. See the Standby Key Guide for more information.

  • Also ensure that when you close the two sides of the cover the LED indicator lights are inside the information panel.

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Conclusion

In order to learn how to re-assembly your device, visit the Reassembly Guide.

One other person completed this guide.

Bhavik Patel

Member since: 10/13/2014

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Team

Clemson, Team 1-2, Benson Fall 2014 Member of Clemson, Team 1-2, Benson Fall 2014

CLEM-BENSON-F14S1G2

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