Introduction

Use this guide to replace the headphone jack in your Motorola Moto X.

Image 1/3: Remove the SIM card tray.
  • Insert the SIM card eject tool into the hole in the side of the SIM card tray and push to eject the tray.

  • Remove the SIM card tray.

  • If the SIM card does not fall free from the tray on its own, simply remove it with your fingers.

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Image 1/3: Insert a plastic opening tool into the seam between the front and rear covers near the SIM card slot.
  • In the following steps you will be releasing the clips holding the phone's cases together. However, the back case is also secured with an adhesive pad. After separating the clips you will use an iOpener to allow the case to fully open. Do not attempt to fully open the phone before loosening the adhesive.

  • Insert a plastic opening tool into the seam between the front and rear covers near the SIM card slot.

  • Slide the plastic opening tool along the seam toward the upper corner.

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  • Carefully slide the plastic opening tool around the corner, freeing it from clips.

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  • Run the plastic opening tool along the seam nearest the headphone jack on the top of the phone.

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  • Pry around the top right corner of the phone between the two covers.

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Image 1/2: The plastic on the front cover is thinner here and the buttons may move around; go slowly to avoid damaging the buttons or the front cover.
  • Carefully slide the opening tool along the button side of the phone.

  • The plastic on the front cover is thinner here and the buttons may move around; go slowly to avoid damaging the buttons or the front cover.

Be *very* careful not to push the opening tool too deep when you go around the buttons! I accidentally broke the volume rocker ribbon by doing so, and didn't even realize it until I had completely removed the cover.

Simeon Simeonides - Reply

When i removed the volume rocker i cant get it back in correctly seems to be in right but the volume up is not clicking and only works if i push it really hard any ideas?

Alf stevens - Reply

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  • Insert a plastic opening tool into the seam just below the volume rocker to widen the gap.

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  • Continue prying to the lower corner of the phone.

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  • Carefully pry from the corner to the edge of the USB port.

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  • Insert the plastic opening tool at the other end of the USB port and slide around the corner.

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Image 1/2: Once you are certain the clips have all been separated, use the following two steps to prepare your iOpener.
  • Continue separating clips around the corner and along the length of the phone.

  • Once you are certain the clips have all been separated, use the following two steps to prepare your iOpener.

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Image 1/2: Place the iOpener in the center of the microwave.
  • We recommend that you clean your microwave before proceeding, as any nasty gunk on the bottom may end up stuck to the iOpener.

  • Place the iOpener in the center of the microwave.

    • For carousel microwaves: Make sure the plate spins freely. If your iOpener gets stuck, it may overheat and burn.

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Image 1/1: Throughout the repair procedure, as the iOpener cools, reheat it in the microwave for an additional thirty seconds at a time.
  • Heat the iOpener for thirty seconds.

  • Throughout the repair procedure, as the iOpener cools, reheat it in the microwave for an additional thirty seconds at a time.

  • Be careful not to overheat the iOpener during the repair. Overheating may cause the iOpener to burst.

  • Never touch the iOpener if it appears swollen.

  • Always wait at least three minutes before reheating the iOpener.

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Image 1/1: The iOpener will be very hot, so be careful when handling it. Use an oven mitt if necessary.
  • Remove the iOpener from the microwave, holding it by one of the two flat ends to avoid the hot center.

  • The iOpener will be very hot, so be careful when handling it. Use an oven mitt if necessary.

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  • Lay the iOpener over the phone to loosen the adhesive securing the back cover. Let the bag sit on the device for approximately 90 seconds before attempting to remove the cover.

There is NO GLUE holding on the back of a Moto X with a wood back! That little fact just made the extra $50 I spent on the phone totally worthwhile.

Doug Larrick - Reply

Lucky for you, I have the bamboo, and plenty of adhesive.

Kelly F -

Image 1/3: The back cover is very flexible, but you don't want to damage any internal components by being too hasty.
  • Starting from the SIM slot side, carefully peel the back cover off of the phone.

  • The back cover is very flexible, but you don't want to damage any internal components by being too hasty.

  • Do not separate the back cover entirely; it is still connected to the phone by the camera flash cable.

    • The flash cable is attached on the power/volume button side of the phone.

Step 15 seemed to be the hardest part for me. (step 25, the battery was also difficult). I am now not a fan of sticky stuff, "Mild adhesive" is definitely an understatement, IMHO, just saying I don't like sticky stuff, maybe I didn't do it right. The iOpener seemed to help a little, but not much.

***CAUTION***

BE CAREFUL with the NFC antenna, it says "X8 Mobile Computing System" on it. The adhesive seemed stick to the the blue stuff on the back cover more and loosen up on the bottom of the antenna, the part that sticks to the battery. So in the process of peeling the back cover the antenna started to come up and was torn at the connector strip before I realized what was happening, step 19 has a good picture of the connector strip that I'm talking about. I like using NFC once in awhile, so now my next FIX will be the antenna.

Overall instructions were GREAT, I now have a camera again. Thank you.

Patrick - Reply

So you are saying that there is no problem if I don't connect the NFC antenna? I'm asking this because I bought a replacement battery that don't include the NFC antenna. I would really appreciate your help with this :)

jspsaucedo -

The adhesive was crazy hard on mine as well and I ended up with two small cracks on the edges of my back cover. The blue rubber piece actually separated from the back and removed it from the battery after it was open. The battery itself was also very difficult to remove (pull tab did nothing) and bent/pried the old battery out. I see no reason for all that adhesive! Other than getting the dang thing open the rest was easy. Great guide!

Darrell Jividen - Reply

The adhesive holding the back very strong! In the process of removing the back, I cracked the edges of the back cover and ripped part of the NFC connector. Luckily the friend I was doing the repair for did not even know what NFC was, so she was ok with this. Take your time removing the back cover! Also, the adhesive holding the battery in place was not what I would call mild. The black tab was next to useless in removing the battery

Danny Smandych - Reply

So you are saying that there is no problem if I don't connect the NFC antenna? I'm asking this because I bought a replacement battery that don't include the NFC antenna.

jspsaucedo -

Thank you for the guide !!! comments were really useful too. Read them.

fabajaja - Reply

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  • Gently set the back cover down in a way that exposes the camera flash cable connector, but does not put strain on it.

As I had seen in another video, my Moto X with a custom back did not have the blue sticky pad. But the back was still well-adhered in the top corners and with a strip of adhesive along the bottom. In the photo in this step you can see the only adhesive I had to deal with, which was on either side of the lens (two dark areas on the phone back) and along the bottom of the phone (dark area at the bottom of the phone back).

pdisc1 - Reply

Image 1/3: Be sure to pry only on the flap itself, '''not''' on the connector.
  • Use the tip of a spudger to flip up the retaining flap on the flash cable ZIF connector.

  • Be sure to pry only on the flap itself, not on the connector.

  • Pull the flash cable straight out of its socket.

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Image 1/1:
  • Separate the back cover from the phone.

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  • Remove the five 3 mm T3 Torx screws from the headphone jack/speaker assembly.

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Image 1/3: Remove the headphone jack/speaker assembly.
  • Insert a spudger under the panhandle of the headphone jack/speaker assembly and pry it up from its recess.

  • Remove the headphone jack/speaker assembly.

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Image 1/3: Remove the headphone jack.
  • Insert the tip of a spudger into the headphone jack and lift upwards to pry the headphone jack out of the display assembly.

  • Remove the headphone jack.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

3 other people completed this guide.

One Comment

Getting the back of this thing was scary. I had to use iOpener (or equivalent) device. Work on the back. Reheat it and let it sit for 90 seconds again. Work on the back some more. I did that 3 or 4 times. I still felt like I was going to break the back, the plastic is MUCH more flexible than I though, and MUCH thinner.

Take your time! Once you get the back off, the rest is a snap!

mathan1234 - Reply

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