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Motorola Moto G7 Play Battery Replacement

Introduction

This guide will show each detailed step to removing and replacing the battery in the Motorola G7 Play, model number XT1952-3 or XT1952-2. The battery is what keeps the device powered when disconnected from a charger. If the device does not power on or does not hold a charge this can possibly mean that the battery is no longer working. Look out for a swollen or leaking battery. If there is a swollen or leaking battery, be cautious and follow iFixit’s guide on what to do if a battery is swollen.

Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.

What you need

  1. Motorola Moto G7 Play Battery Replacement, Battery: step 1, image 1 of 2 Motorola Moto G7 Play Battery Replacement, Battery: step 1, image 2 of 2

    • Turn off device before you begin.

    • Insert a paperclip or SIM card eject tool into the small hole in the SIM card tray on the right side of the top edge of the phone.

    • Press the tool into the hole to eject the tray.

    • Remove SIM Card Tray.

    Edit

  2. Motorola Moto G7 Play Battery Replacement: step 2, image 1 of 2 Motorola Moto G7 Play Battery Replacement: step 2, image 2 of 2

    • Use the iFixit pick to break the adhesive around the back case.

    • Use a heat gun, hairdryer, or iOpener to weaken the adhesive around the back case.

    Edit

  3. Motorola Moto G7 Play Battery Replacement: step 3, image 1 of 1

    • Detach the back case from the phone.

    • Make sure the back is opened right to left so the cable of the fingerprint scanner does not get damaged.

    Edit

  4. Motorola Moto G7 Play Battery Replacement: step 4, image 1 of 2 Motorola Moto G7 Play Battery Replacement: step 4, image 2 of 2

    • Use the iFixit pick and the iFixit opening tool to pull the fingerprint scanner off of the back case.

    Edit

  5. Motorola Moto G7 Play Battery Replacement: step 5, image 1 of 1

    • Next, remove the nine 3.2mm Phillips #00 screws from the motherboard cover with a 00 Phillips bit.

    Edit

  7. Motorola Moto G7 Play Battery Replacement: step 6, image 1 of 1

    • Lift the motherboard cover from the bottom.

    • Use reverse tweezers or a similar tool if needed.

    Edit

  8. Motorola Moto G7 Play Battery Replacement: step 7, image 1 of 3 Motorola Moto G7 Play Battery Replacement: step 7, image 2 of 3 Motorola Moto G7 Play Battery Replacement: step 7, image 3 of 3

    • Using an iFixit opener tool, detach the fingerprint sensor and the other 5 cables from the motherboard.

    Edit

  9. Motorola Moto G7 Play Battery Replacement: step 8, image 1 of 1

    • Remove the 0.4mm Phillips #00 screw from the motherboard with a 00 Phillips bit.

    Edit

  10. Motorola Moto G7 Play Battery Replacement: step 9, image 1 of 1

    • Carefully pry up the motherboard from the bottom with an iFixit opener tool.

    Edit

  11. Motorola Moto G7 Play Battery Replacement: step 10, image 1 of 1

    • Remove the six 3.2 mm screws from the charging port assembly cover with a Phillips #00 screwdriver.

    • Remove the cover.

    Edit

  12. Motorola Moto G7 Play Battery Replacement: step 11, image 1 of 1

    • Using the iFixit opening tool, carefully pry up the charging port assembly cover.

    Edit

  13. Motorola Moto G7 Play Battery Replacement: step 12, image 1 of 2 Motorola Moto G7 Play Battery Replacement: step 12, image 2 of 2

    • Using an iFixit opening tool, detach the cables from the charging port assembly.

    Edit

  14. Motorola Moto G7 Play Battery Replacement: step 13, image 1 of 1

    • Using the iFixit opening tool, carefully pry up the charging port assembly.

    Edit

  15. Motorola Moto G7 Play Battery Replacement: step 14, image 1 of 3 Motorola Moto G7 Play Battery Replacement: step 14, image 2 of 3 Motorola Moto G7 Play Battery Replacement: step 14, image 3 of 3

    • Using a spudger, break both adhesive strips on the back side of the battery.

    • Using a metal spudger may puncture or damage other components in your device.

    Edit

  16. Motorola Moto G7 Play Battery Replacement: step 15, image 1 of 1

    • Pry the battery up now that the adhesive has been separated from the battery.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

14 other people completed this guide.

Author

with 7 other contributors

Monserath Casillas

Member since: 02/10/20

1,131 Reputation

5 Guides authored

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Team

Cal Poly, Team S7-G4, Regan Winter 2020 Member of Cal Poly, Team S7-G4, Regan Winter 2020

CPSU-REGAN-W20S7G4

5 Members

12 Guides authored

4 Comments

I found this useful although I was dismantling a G7 Power. The screws are in different places but most parts and the the battery are the same or similar. Fortunately, though I discovered that steps 8, 9 and 13 were unnecessary. The motherboard and charging boards could be left in place (only the plastic covers had to come off) while the battery was removed.

keithmoseley - Reply

I successfully changed a battery on a G7 Play. I skipped steps 4, 7, 8, 10, 11, 12, 13, 14, and 15. The instructions for removing the battery are risky. I pried the battery up a little and put constant pressure on it until it came loose which took about 60 seconds. The battery comes with a tiny connector at the end of a ribbon cable. This is plugged into a board, and then the motherboard holds it in place. In general, the phone is not designed for the battery to be replaced which surprised me.

Joe Doll - Reply

Thank you! I successfully disassembled my G7 Play after an unfortunate dive in a lake to let it completely dry. It's now working as new!

Matthieu Bister - Reply

I followed all the steps and my phone will do nothing. Like it has no power any

Any suggestions?

hodgine - Reply

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