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Introduction

The Motorola Moto G7 features a 3000 mAh Li-Ion battery. If a user has had the phone for a long period of time (over a year) and the phone is losing its charge at a much faster rate, the battery may need to be replaced. Use this guide to remove the Motorola G7 battery.

The specific model is XT1962-1 but the other models XT1962-4 and XT1962-5 can be used with this guide.

Before beginning the repair, make sure the device is turned off and disconnected from an external power source. Gather the suggested tools listed below and if you’d like to replace the battery, a new Motorola G7 battery.

  1. Motorola Moto G7 Battery Replacement, Screen: step 1, image 1 of 3 Motorola Moto G7 Battery Replacement, Screen: step 1, image 2 of 3 Motorola Moto G7 Battery Replacement, Screen: step 1, image 3 of 3
    • Use the iFixit opening tools to gently wedge the front screen from the rest of the device.

    • Try to focus on the corners to make it easier to insert and use the iFixit opening picks.

    • It is also recommended to use the iOpener or a heat gun to weaken the adhesive that holds the edges of the screen down.

    • The screen is glass, so when using force to lift the screen, be cautious of cracked glass and stray shards of glass coming off.

    • You have to be extra careful to dig deep enough, so you lift the entire screen unit!

  2. Motorola Moto G7 Battery Replacement: step 2, image 1 of 1
    • Excessive glass and adhesive around the edges should be removed with the spudger.

    • The glass is black and may blend in with edges of the device. Be cautious using bare hands when moving the device.

  3. Motorola Moto G7 Battery Replacement: step 3, image 1 of 2 Motorola Moto G7 Battery Replacement: step 3, image 2 of 2
    • Remove three 2.7mm T3 Torx screws from the metal piece to the right of the battery.

  4. Motorola Moto G7 Battery Replacement: step 4, image 1 of 3 Motorola Moto G7 Battery Replacement: step 4, image 2 of 3 Motorola Moto G7 Battery Replacement: step 4, image 3 of 3
    • Use a spudger to gently take off the metal piece that was held down by the screws.

    • A second metal piece is held under the first. This can also be popped off by using the spudger and nudging it under the metal piece connected to the band.

  5. Motorola Moto G7 Battery Replacement, Camera: step 5, image 1 of 3 Motorola Moto G7 Battery Replacement, Camera: step 5, image 2 of 3 Motorola Moto G7 Battery Replacement, Camera: step 5, image 3 of 3
    • Remove by the six 2.7mm T3 Torx screws from the metal panel above the battery.

    • Wedge a spudger between the SD card tray and the metal plate, and use a medium amount of force to pry up the plate.

  6. Motorola Moto G7 Battery Replacement: step 6, image 1 of 1
    • Use a spudger beneath the right side of the connector to detach it.

  7. Motorola Moto G7 Battery Replacement: step 7, image 1 of 3 Motorola Moto G7 Battery Replacement: step 7, image 2 of 3 Motorola Moto G7 Battery Replacement: step 7, image 3 of 3
    • Detach the two small black and white connectors on either side of the camera using a spudger.

    • Remove the camera from the smartphone.

  8. Motorola Moto G7 Battery Replacement, Motherboard: step 8, image 1 of 3 Motorola Moto G7 Battery Replacement, Motherboard: step 8, image 2 of 3 Motorola Moto G7 Battery Replacement, Motherboard: step 8, image 3 of 3
    • Use the SIM card removal bit to remove the SIM card tray.

  9. Motorola Moto G7 Battery Replacement: step 9, image 1 of 1
    • Remove the fingerprint scanner connector from the motherboard by levering the spudger underneath the connector corner.

  10. Motorola Moto G7 Battery Replacement: step 10, image 1 of 1
    • Use a T3 Torx screwdriver to remove the four 2.3mm screws from the bottom and right sides of the phone.

  11. Motorola Moto G7 Battery Replacement: step 11, image 1 of 2 Motorola Moto G7 Battery Replacement: step 11, image 2 of 2
    • Lever the spudger underneath the motherboard above the battery.

    • Use a medium amount of force to remove the motherboard from the rest of the phone assembly.

  12. Motorola Moto G7 Battery Replacement, Battery: step 12, image 1 of 2 Motorola Moto G7 Battery Replacement, Battery: step 12, image 2 of 2
    • Pry the battery out of the case using a spudger beneath the top of the battery.

    • You can place an iOpener on the opposite side of the phone to apply indirect heat to loosen the battery's adhesive.

    • Do not use metal tools for this part because the battery can be punctured and can potentially catch fire.

Conclusion

To reassemble your device, follow these instructions in reverse order.

4 other people completed this guide.

Saba Jafroodi

Member since: 02/04/2020

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Cal Poly, Team S19-G6, White Winter 2020 Member of Cal Poly, Team S19-G6, White Winter 2020

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13 Comments

I don’t know what phone you are replacing a battery on here, but it looks nothing like my Motorola G7, which has a JK50 battery in it. The JK50 is NOT interchangeable with the JG30 you have pictured here and available to order.

Jeanette Carey - Reply

The Moto G7 has many variations, including the G7 Play and the G7 Power, which is the model that takes the JK50. These instructions are for the plain vanilla G7.

Jim Grybowski -

This is a careless incomplete guide. It skips crucial steps, like removing the speaker subassembly (which the photos clearly show was done but not even mentioned), the buttons connector, and last but not least the battery connector itself. I also have wound up with two mystery rubberized parts which fell out at two separate points in disassembly, which are also never mentioned and which I will now have to black-box to figure out where they came from.

Vulcan Tourist - Reply

It also glosses over the reassembly, omitting it entirely in fact, thus failing to remind the reader, for instance, not to overlook the fingerprint reader’s connector when reinserting the motherboard and paying heed of the several tabs - and rubber parts which must be considered when reattaching that metal shield over the camera.

Vulcan Tourist -

Also not mentioned is any suggestion how to replace the original rubberized adhesive “gasket” that attaches the front glass, which is supposed to provide some waterproofness as well as adhesion. In my instance that was compromised before I even started: the battery inflated with gas and bowed the glass front outward. Thank goodness Corning has chosen to evolve Gorilla Glass to be more flexible rather than more scratch-resistant and more brittle, otherwise I’d have had a cracked front. (That battery inflation is now the second occurrence in a second Motorola phone; I am officially spooked of Motorola phones now.)

Vulcan Tourist -

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