As batteries age, they can lose their ability to hold a full charge. Replacing your battery with a new one will give your phone its full life back.

Power off the phone.
  • Power off the phone.

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Remove the SIM card using a thin paperclip by inserting one end of the paper clip into the small hole on the top left corner. This will eject the SIM card from the phone.
  • Remove the SIM card using a thin paperclip by inserting one end of the paper clip into the small hole on the top left corner. This will eject the SIM card from the phone.

  • Be sure to store the SIM card in a safe location.

Note how it came out so that it goes back in the same way quickly.

Duane Stockwell - Reply

  • The screen is likely to crack as you pry it up. You should not complete this step unless you have a replacement screen available.

  • Stick the small suction cup onto the screen. Use this to remove the screen from the phone frame in later steps.

  • Using a heat gun on a low setting, slowly raise the temperature of the screen by repeatedly running the heat gun along the edges of the screen. This will soften the glue that holds the screen to the phone frame.

  • Use the suction cup to gently pull up on the screen while using the plastic opening tool to gently pry the edges of the screen up.

  • Once the screen has been completely separated from the phone frame, flip it to one side to expose the inside of the phone.

I absolutely can’t remove my screen. I use a hair dryer instead of a heat gun, would that be the problem? I apply more and more heat but nothing seems to work.

I shattered all my tools to pop screen (small triangles and little blue tools). I tried with playing cards, but I just keep folding them.

Got any tips?

Hackerman - Reply

Please Recommend to push out fingerprint detector at this step and not towards the end.

If you don’t push out fingerprint detector now, the ribbon will more than likely break as you try to lift the screen off.

Because of this i now have no fingerprint dectector..

Dong Harvey - Reply

  • Using a size 000 Philips head screwdriver, unscrew the nineteen 4 mm screws. Yellow tinted kapton tape will need to be removed to get to some of the screws.

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  • Remove the interior metal covering using the plastic opening tool.

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  • Pull off all of the yellow tinted kapton tape.

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  • Unplug the battery by lifting up on the black plug with the plastic opening tool. This will shut off any power to the phone and prevent further damage.

  • Be careful not to damage the motherboard underneath the plugs.

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  • Remove the 3 flat-topped connectors that connect the screen to the phone frame by prying them up with the plastic opening tool.

  • Fully detach the screen and set it to the side.

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  • Using the Philips 000 Screwdriver, unscrew the 3.1 mm screw.

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  • Using the plastic opening tool, unplug the oscillating vibration motor.

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  • Unplug the flat-top connector with the plastic opening tool.

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  • Using the plastic opening tool, pry open the two tabs that hold the motherboard to the phone frame.

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  • Remove the motherboard from the phone by prying it up with the plastic opening tool.

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  • Do not use the heat gun to try and remove the battery. Heating a lithium-ion battery can cause it to catch fire.

  • Prying up on the battery to remove is likely to damage it. Do not attempt to plug the battery back in or use it once you have removed it from the phone.

  • Pull up on the black tag that is on the opposite side of the battery from the battery plug.

  • If you are having difficulty pulling the battery up using only the black tab, you can also use the plastic opening tool to pry up around the edges of the battery.

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To reassemble your device, follow these instructions in reverse order.

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Gabriel Malestein

Member since: 10/09/2017

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USF Tampa, Team S1-G6, Leahy Fall 2017 Member of USF Tampa, Team S1-G6, Leahy Fall 2017


5 Members

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Or buy a new phone. If I'd known how complicated this was, I'd have bought another's device.

Andy Lyke - Reply

I agree with Andy. Tutorial is perfectly explained, but construction design obviously is to avoid buyers change without risk of damage in comparison like other phones like Moto G 2nd version or Nexus 4 which are not piece of cake however is not to difficult. I hate that mind of developers trying to fix on design “battery for life of device”. That is the issue. Almost the problem is the battery. No matter how much well it is, continue being the critical lifetime part. Must need replaceable for users.

Zacarias S Kosa - Reply

I personally wish phone makers would stop doing this crud, the battery is the least of the worries and should be easily replaceable, likely folks will want to upgrade to a new phone before battery is “dead” and more likely you will have to buy a new screen because of how fragile they make these things especially the new fad of ALL GLASS design >:(…wish moto would not advertise any water proof of any sort, just had my moto G4 Play die because of a small bit of water getting on the screen, now have to buy a brand new one, there goes over $400 down the drain….got so mad I beat the crud out of it smashed it right to bits when it refused to power on at all after drying out in dry rice for a few days, but at least it had an easy to remove battery with nowhere to buy a $20 battery for less then $90 (ship and tax)

Maurice Fortin - Reply

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