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Introduction

Follow this guide to remove and replace a damaged earpiece speaker for the Moto E4 Plus.

Parts

No parts specified.

  1. Power off your phone before beginning disassembly. Insert the edge of the spudger into the notch on the bottom right corner of the phone. Twist the spudger to start releasing the back cover from the phone.
    • Power off your phone before beginning disassembly.

    • Insert the edge of the spudger into the notch on the bottom right corner of the phone.

    • Twist the spudger to start releasing the back cover from the phone.

    • Slide the spudger along the bottom edge to separate the back cover from the phone.

  2. Lift the phone unit out of the back cover. Lift the phone unit out of the back cover.
    • Lift the phone unit out of the back cover.

  3. Remove the nineteen 3.2 mm long T3 screws securing the plastic midframe.
    • Remove the nineteen 3.2 mm long T3 screws securing the plastic midframe.

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  5. The plastic midframe is still held in place with clips. Insert the flat end of a spudger into the  midframe seam at the bottom left corner of the phone (near the microphone hole).
    • The plastic midframe is still held in place with clips.

    • Insert the flat end of a spudger into the midframe seam at the bottom left corner of the phone (near the microphone hole).

    • Twist the spudger to release the plastic clip.

    • Repeat the process for the clip near the top right corner of the phone.

  6. Lift the bottom edge of the plastic midframe upwards until the clips along the top edge release. Remove the plastic midframe.
    • Lift the bottom edge of the plastic midframe upwards until the clips along the top edge release.

    • Remove the plastic midframe.

    • To reattach the plastic midframe, line up the midframe to the phone and squeeze along the edges to engage the clips.

  7. Use the point of a spudger to pry up and disconnect the battery connector from its motherboard socket. Use the point of a spudger to pry up and disconnect the battery connector from its motherboard socket.
    • Use the point of a spudger to pry up and disconnect the battery connector from its motherboard socket.

  8. Insert the point of a spudger in the crevice along the right edge of the earpiece speaker. Gently pry up to loosen the earpiece speaker from its recess.
    • Insert the point of a spudger in the crevice along the right edge of the earpiece speaker.

    • Gently pry up to loosen the earpiece speaker from its recess.

  9. Remove the earpiece speaker.
    • Remove the earpiece speaker.

    • When you install a replacement module, be sure to orient it properly. The side with the two corner springs should face towards the front-facing camera module.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Moto E4 Plus Answers community for help.

One other person completed this guide.

Arthur Shi

Member since: 01/03/2018

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371 Guides authored

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2 Comments

Hi Arthur,

I just replaced the screen on my Moto E4 Plus - XT1775 and I am now getting static from the ear speaker when in speaker mode.

I tried Safe Mode, but that didn’t change anything.

Any ideas, thoughts, or advice would be greatly appreciated.

Thank you,

George

George - Reply

Hi George,

Does the earpiece sound normal in non-speaker mode? Or does it also not work? I would double-check if the two spring contacts are properly pressing against the pads on the plastic midframe. Make sure that the spring contacts and the pads are clean.

Arthur Shi -

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