Introduction
Use this guide to remove the charging board in the Motorola Moto E4 Plus (XT1771).
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
Before disassembling your phone, discharge the battery below 25%. If your battery is swollen, do not heat your phone. Swollen batteries can be very dangerous, so wear eye protection and exercise due caution, or take it to a professional if you're not sure how to proceed.
What you need
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Insert the edge of the spudger into the notch on the bottom right corner of the phone.
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Twist the spudger to start releasing the back cover from the phone.
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Slide the spudger along the bottom edge to separate the back cover from the phone.
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Use the edge of a spudger to pry up and disconnect the battery flex cable from the motherboard.
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Remove the single 2.9 mm Phillips screw holding the charging board to the frame.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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