Introduction

Follow this guide to replace a worn out battery for the Motorola Droid Turbo 2.

For your safety, discharge your existing battery below 25% before disassembling your phone. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair.

Power off your phone before you begin working.
  • Power off your phone before you begin working.

  • Insert a SIM eject tool, SIM eject bit, or a straightened paperclip into the small hole in the SIM card tray.

  • Press to eject the tray.

  • Remove the SIM card tray assembly from the phone.

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Heat an iOpener and apply it to the top edge of the phone for a minute.
  • Heat an iOpener and apply it to the top edge of the phone for a minute.

  • A hair dryer, heat gun, or hot plate may also be used, but be careful not to overheat the phone—the display and internal battery are both susceptible to heat damage.

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  • Angle an opening pick and firmly press so that it slips under the back cover.

    • Depending on the age of the phone, this can be difficult. Additional heating with the iOpener may help. You can pry carefully with a metal spudger to create a gap for the opening pick.

Use a heat gun to loosen adhesive prior top using spudger

chris.reinert - Reply

  • Slide the opening pick along the top edge of the phone to break up the adhesive.

    • Use the pick to release the deeper areas but avoid slicing through the camera bezel area.

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  • Repeat the iOpener heating and slicing procedures for the remaining three sides.

  • Make sure to cut into the deeper areas as the back cover is held on by a large adhesive surface.

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  • Once you have cut through the adhesive, slowly peel the back cover away from the frame.

  • Remove the back cover.

  • Before reassembly, check if the phone operates normally. Remove all adhesive residue from the back cover and the frame, and apply new adhesive to the body.

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  • Insert an opening pick under the flash connector rubber cover and pry forward to remove it.

  • To reinstall the cover, align the cover and use your finger to push it forward into place.

The two plastic covers do not fit snugly in place, so after putting them back in place, use small bits of electrical tape to secure them before installing a new adhesive back cover. I tested my phone thoroughly before the last step, so that I would not have to buy a new cover if something didn't work.

Bill Koonce - Reply

  • Use the point of a spudger to pry up and remove the coil connector rubber cover.

  • To reinstall the cover, align the cover and use your finger to push it forward into place.

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  • Use the point of a spudger to pry up and disconnect the flash connector.

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  • Use the point of a spudger to pry up and disconnect the wireless charging coil connector.

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  • Remove the following T4 screws securing the midframe:

    • Thirteen 3.1 mm black screws

    • Four 4.3 mm silver screws

My phone (purchased 12/2015) has only 2 silver screws top and bottom (4 total), and they're also T3, not Philips.

With a Torx screw this tiny, it pays to take time to make sure that the driver is well seated before turning it. This will eliminate stripped screws. Also, I loosened each screw first, and then removed them. Breaking them free before turning them also helps prevent stripping.

Bill Koonce - Reply

Also need to add to the tool list: PH00 and PH000. These should be in the iFixit tool kit.

Dan - Reply

eitherway its a T4 torx in my phone. Double checked my bit. T-4 same for all these screws

Raymond Lewis - Reply

T4 in mine as well. Stripped out a T3 bit figuring this out.

Shane Kennington -

They were all T3’s in the one I am repairing. Must be different depending on where it is manufactured.

James Blaine - Reply

I recommend placing your phone down on a flat surface and then you can put good pressure straight down to remove the screws.

Leif Thorson - Reply

  • Insert an opening pick along the frame seam and twist slightly to release the midframe from the phone.

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  • Remove the midframe from the phone.

  • If buttons fall out of the midframe, reinsert them in the orientation as shown before you reinstall the midframe.

I'm assuming the reverse of the buttons falling out is just to put them back in. The question I have, however, is... Are they reversible, or is there only one orientation in which each of these buttons fits back in?

pj.catania - Reply

The buttons will NOT "fall in" when reassembling, so it's important to remember to put them back. I found that putting them in the frame before replacing it is the only way. Check to see how they fit on the phone first, then drop them into their slots outside-in. The power button will fit only one way; the volume buttons should go in oriented as they fit best on the phone. Be sure to test them to make sure they click freely often! It's easier to readjust them before all those screws are back in.

Bill Koonce - Reply

Going to make a small etch on the very bottom (as the phone is held portrait) of each button before beginning the project. A fine tip Sharpie might also work for some people.

Dan - Reply

I have not done this yet but, try using a small bit of electrical tape to secure them to the mid-frame before removal

jerryj26 - Reply

I dropped the volume button on the floor. The electrical tape is brilliant.

Larry Peterson - Reply

  • Carefully peel the black tape layer from the phone.

  • While it is unnecessary for normal operation, the tape layer can be reused during reinstallation if it is in good condition.

I found that the black tape was like a bag--as I pulled it off, it filled with air, and the air did not escape when I put it back. I used the knife to make a small hole to let the trapped air escape.

Bill Koonce - Reply

  • Remove the two 4.2 mm T4 screws securing the metal bracket adjacent to the battery.

  • Remove the metal bracket.

How can you continue to confuse T3 screws with Phillips #00 screws? They're completely different... The pictures make it appear as if they are all T3, so please update the article to reflect that.

pj.catania - Reply

Guys update article!!!!

Dan - Reply

based on my phone all these screw on this phone are T4, not T3

Jeremy Mikesell - Reply

Based on my phone all the screws are T4 not T3

Jeremy Mikesell - Reply

+1 same here

Raymond Lewis -

Mine were T3’s on the metal bracket. It’s gotta be a manufacturing thing. So weird

James Blaine - Reply

The guide has been revised! Sorry for all the confusion!

Arthur Shi - Reply

  • Use the point of a spudger to pry up and disconnect the battery pack connector.

If you're going to use metallic tweezers, make sure not to touch any part of the connector when removing. I momentarily shorted a connection (sparks).

Michael Keyser - Reply

  • Angle and insert an opening pick under the long edge of the battery away from the motherboard side.

  • Insert a second opening pick along the same battery edge next to the first pick.

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  • Apply firm, constant prying pressure to the picks to release the battery from the frame.

  • As the battery loosens from the frame, move the picks inward and continue to pry upwards.

  • The battery is secured to the frame with strong double-sided tape. To help release the battery, apply some high concentration (90% or higher) isopropyl alcohol under the battery to help loosen the adhesive.

  • Don't deform or puncture the battery, or it may leak dangerous chemicals or catch fire.

My replacement battery came with the ribbon cable facing the wrong direction. I had to fold the black part over so the connector was oriented properly.

Bill Koonce - Reply

They did that on purpose as reports of ripped battery ribbon cables were coming in, folding the "excess" solves that torsion!

Dan Lo Fat - Reply

I want a link to a legitimate exact battery replacement purchase

Dan Lo Fat - Reply

Did you find a replacement battery? I don't see one on this site.

Richard Drawdy -

This step was one of the most difficult. The adhesive beneath the battery required extremely careful prying to slowly loosen it up. Lithium batteries are spooky enough as it is, without bending them for removal. Tread carefully on this step.

surfdaworld - Reply

If its glued down like iphones are then use a length of dental floss or 2 to make it stronger. Loop it behind the battery then use it to saw through the glue.

Anthony shackman -

That's really smart.

Michael Keyser -

I don’t think I could have gotten dental floss behind my battery due to all of the tape. I just pried up on the side shown in the picture and worked the tool towards the center and up and down the side. I was afraid to break something trying to pry from the opposite side.

Tim Borow - Reply

The poly bag will stretch out if you go too hard too fast, I actually punctured the outer bag and caught a whiff of super strong solvent, shat myself, and finished removing the bag over the concrete of my empty garage. No fire tho, thankfully. Use a credit cardto seperate the glue from the bag without having to pull it up so far.

Jake B - Reply

I used Isopropyl Alcohol (99%) and small bottle with needle to get under the edges of battery. Once I did the battery came off without any problems.

James Blaine - Reply

  • Remove the battery.

  • Never reinstall a damaged or deformed battery. Replace the battery.

  • To reinstall the battery, orient it such that the wires exit near the bottom towards the motherboard side.

  • Clean off any adhesive residue which may prevent the battery from sitting flush against the frame. Use a few strips of adhesive included in the battery kit or some double-sided tape to secure the battery to the frame.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Check out our Motorola Moto Droid Turbo 2 Answers community for troubleshooting help.

32 other people completed this guide.

Arthur Shi

Member since: 01/03/2018

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20 Comments

When you reference a T3 Drillbit in the parts list, you mean a T3 driver bit, correct? If so, you should probably correct the listing to match the T4, T5, and T6 bits in the list...

pj.catania - Reply

Other than the comments I left above, I felt this was a nice simple-to-follow guide that gives me confidence to try this myself.

If you fix the items listed above, it will be perfect.

Thanks!

pj.catania - Reply

Where can you buy a replacement battery for this phone?

Jim - Reply

Despite being careful, I lost one screw that seemingly disappeared as I tried to place it back. Even a rare earth magnet didn't find it. It would be nice to have spare screws.

Bill Koonce - Reply

From whom would get those?

Dan Lo Fat -

Your neighbors Turbo 2…it would've up to you whether or not to tell the neighbors that you got them, lol. Everyone seems to have a junk phone around, open it up and find the closest matching one….. I be yet to find anyone that sells spare phone

Jack Gaites -

Replaced the battery, but now the display is pixelated on the right side. Any ideas? Need help ASAP.

Cameron Barringer - Reply

The only thing that got me hung up on this was the volume button reassembly. I can't seem to get the volume button to work properly again.

Richard Drawdy - Reply

Follow this garbage guide and you will BRICK your phone!

j_bundock - Reply

Well, that’s constructive. How so?

Michael Keyser -

Guide worked perfectly to replace the battery, but now my external speaker is not functioning. Opened it back up to test all connections and tested speaker also. Everything tests fine, but no external audio. Happy to have my battery life back, but very frustrated to lose audio.

surfdaworld - Reply

I have the same problem with speakers not working. Did you find a fix?

james -

Same result. Any fix for speaker not working?

james -

Steps 10, and 11 seemed unnecessary also as everyone else has been saying I used all T4 screws.

Tim - Reply

I had to use a T3 driver for my screws. Re. the volume and power buttons, I placed mine into their slots and had them sticking out approx what they’d be with the phone assembled. Note: each button has a tiny notch on one end, the flat end that fits into the phone. The notches in each button should be placed so the notches face each other. Before installing the screws, test the buttons to see if they feel right. I bought from Harbor Freight a set of jewelers eye pieces with a variety of powers. I found the 10x power to be very helpful when re-seating the connections properly. Turn on the phone to be sure you have power and sound before finishing up with the back cover. I purchased a new back OEM back cover with adhesive on it. I cleaned all the old adhesive off the phone parts. Then wiped with alcohol just prior to installing the cover. I warmed up the inside of the phone and the new back cover with a hair dryer just a bit before placing it back onto the phone.

Puttputtinpup Isuzu - Reply

I bought 3 android turbo 2 phones. one for myself, my wife and my son. The battery failed for my son first after 18 months, then my wife after 24 months and then for me after about 26 months. I don’t believe this is just coincidence. Just like VW corporation was dishonest about emissions and Apple was dishonest about their batteries, I believe Motorola has been dishonest and a class action suit should be filed against them also. I have a Tablet that I have owned for close to 8 years now. I have never replaced the battery in it and It still holds a charge for a whole day. My android Turbo 2 phone can stay on the charger all night, show a 100% charge, I can bring it up stairs, set it down for 5 minutes and then go back to use and the screen will go black on it the moment that I try to use it. Please contact me if you would also like to start a class action suit against Motorola. The corporations need to be honest. My e-mail is gjchapman1526@gmail.com

gjchapman1526 - Reply

Hi we also had 3 turbo 2s. My first one had to be replaced within 6 mo. Now my 2nd ones port went bad & have to charge on a pad. But it won't do anything but go to dead battery screen. Both my husband & daughter's have been replaced but I have no warrenty left on mine. These are junk. I'm so mad . It showed a charge, but now goes from menu to dead battery. If you get around to a class action suit count me in. Chris thanks

Chris

gallionz53@gmail.com

cgallion -

not thrilled to do this, but my phone is slow, and super slow when turbo charging….AND, when I get down to like 35% battery and try to open an app or something else that’s strenuous, screen goes blank and dies. I plug it in, and it says charging at 35% (or whatever it died at).

Ryan Corneliusen - Reply

I think some of these posters aren’t being very careful when prying off the plastic backing. It is very common to easily damage this stuff if you aren’t using a some sort of hot plate, or a pro with a heat gun. There are also small heat bags that your able to toss in the microwave.

otherworldhunter - Reply

The guide has been revised! Sorry for all the confusion!

Arthur Shi - Reply

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