Introduction
Use this guide to replace a dead or low battery in your Moto G6 Play.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
If your battery is swollen, take appropriate precautions.
What you need
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If possible, drain the battery before disassembly. When the battery is charged, there's an increased risk of a dangerous thermal event if the battery is overheated or damaged during repairs.
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Prepare an iOpener and heat the back of the phone along its bottom edge for about two minutes, or until it's slightly too hot to touch. This will help soften the adhesive securing the rear glass.
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Apply a suction cup to the bottom edge of the rear glass.
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Pull up on the suction cup with firm, constant pressure to create a slight gap between the rear glass and the frame.
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If you have trouble, apply more heat to further soften the adhesive, and try again. The adhesive cools quickly, so you may need to heat it repeatedly.
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Insert an opening pick into the gap you created under the rear glass.
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Tool used on this step:Tesa 61395 Tape$5.99
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If the glass remains stuck, re-heat and slice any remaining adhesive repeatedly as needed.
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Lift the rear glass carefully, making sure it's fully separated from any adhesive.
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Open the rear glass.
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Use a Phillips screwdriver to remove the two screws securing the fingerprint sensor cable retention bracket:
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One silver 1.5 mm screw
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One gold 3.5 mm screw
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Use a Phillips screwdriver to remove the fifteen gold 3.5 mm screws securing the plastic midframe.
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Insert a spudger into the notch on the upper right edge of the midframe.
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Pry the midframe up to release the clips securing it to the device's aluminum frame.
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Remove the plastic midframe.
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Prepare an iOpener and apply it to the middle of the screen, directly behind the battery, for at least two minutes, in order to soften the battery adhesive underneath. Reheat and reapply the iOpener as needed.
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Remove the two adhesive strips on either side of the battery well.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
For optimal performance, after completing this guide, calibrate your newly installed battery.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Moto G6 Play Answers Community for help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
For optimal performance, after completing this guide, calibrate your newly installed battery.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Moto G6 Play Answers Community for help.
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2 Comments
This guide was so helpful and well-written! I also started opening the back glass from the side as other commenters have mentioned. I found the diagrams about where the adhesive strips are especially valuable. When you are removing the battery, be a bit careful not to pry it out and therefore push on the screen. This repair worked great for me but I was a little impatient removing the battery itself and now have a few small glowing spots/damaged pixels on the side of my screen where I was prying up a corner of the battery. Small price to pay for a new battery!