Introduction
Follow this guide to replace the Surface Connect port (aka Surflink) in your Microsoft Surface Laptop 7 (13.8‑inch).
You may need to replace the Surface Connect port if your laptop only charges when the cable is held in a certain position or if the connection is loose.
Before replacing the Surface Connect port, try using another charger to make sure the issue is with the port itself and not your current charger.
What you need
-
-
Close your laptop and lay it down so the rubber feet are facing up.
-
-
-
Gently slide one arm of your angled tweezers into the recess near the upper right edge of one of the feet.
-
Use your tweezers to pry up and remove the foot.
-
Repeat the process to remove the remaining feet.
-
-
Tool used on this step:FixMat$36.95
-
Use a Torx Plus 5IP screwdriver to remove the four 4.5 mm‑long screws (with washers) securing the lower case.
-
-
-
Insert the tip of an opening pick under the top edge of the lower case, about an inch (2.5 cm) to the left or right of the Microsoft logo.
-
-
-
-
Use a Torx Plus 3IP screwdriver to remove the two 2.3 mm‑long screws securing the battery connector cover.
-
-
-
Insert the flat end of a spudger under the top edge of the battery press connector and pry up to disconnect it.
-
-
-
Use the flat end of a spudger to flip up the metal buckle on the Surface Connect port connector.
-
-
-
Use a Torx Plus 3IP screwdriver to remove the two 3 mm‑long screws securing the Surface Connect port to the top left corner of the frame.
-
-
-
Heat an iOpener and lay it on the Surface Connect port cable for two minutes to soften the adhesive.
-
-
Tool used on this step:Tesa 61395 Tape$2.99
-
Grip the Surface Connect cable close to the motherboard connector and peel the cable from the fan.
-
If the tape is still sticky, you don't need to replace it.
-
If the adhesive is no longer sticky, or if you're replacing the fan and it doesn't have adhesive, apply a new strip of thin, double-sided tape to the top edge of the fan.
-
-
-
Lift and remove the Surface Connect port.
-
Put the Surface Connect port into place so its cutouts go over their posts on the motherboard. Make sure the port is fully in its cutout—the outer edge should be flush with the frame.
-
Install the two screws that secure the port.
-
To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
Cancel: I did not complete this guide.
One other person completed this guide.
