Introduction

This guide will solve issues involving a defective battery, such as: Unexpected Shutdown, Laptop not Charging, Laptop Shuts down when Unplugged.

Flip the device so the back is facing you.
  • Flip the device so the back is facing you.

  • Using the Phillips #0 screwdriver, unscrew the fourteen screws from the device.

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Use the blue Opening Tool to pry-open the back cover.
  • Use the blue Opening Tool to pry-open the back cover.

  • Slide it around the perimeter of the PC freeing the back cover.

  • Remove the back cover from the device.

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  • Use the Phillips #0 screwdriver to unscrew the three screws holding the battery.

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  • Use the Blunt Tweezers from the Tool Kit to disconnect the battery connections from the motherboard.

  • Remove the battery from the device.

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Conclusion

To reassemble your device, follow the instructions on Step 3.

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