Introduction
Go to step 1 ↓This guide will help you replace the USB Ports in the Lenovo 500e Chromebook 81ES. If you are experiencing issues with the USB Ports, including damaged ports, bad connections, follow this guide. For this guide, you will need a spudger, Phillips #0 screwdriver, and tweezers. Make sure the Chromebook is powered off and unplugged from the charger.
What you need
Tools
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Spudger4.9
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Use a Phillips #0 screwdriver to remove the ten 4 mm-long screws that secure the lower case.
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Use a spudger to flip up the locking flap securing the lower I/O board ribbon cable to the motherboard.
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Use a Phillips #0 screwdriver to remove the four 2 mm-long screws that secure the metal bracket over the ports.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.