Press (but don't hold) the Volume up button (1)
  • Press (but don't hold) the Volume up button (1)

  • Press (but don't hold) the Volume down button (2)

  • You must only press the button really quickly.

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Finally, press and hold the side button until the Apple logo appears.
  • Finally, press and hold the side button until the Apple logo appears.

can’t get it to hard reset, using those steps! ugh. it only brings up the slide to power off option

steph g - Reply

brings me to slide to power off option every time.

steph g - Reply

Doesn’t work for me neither, either showing the slide to power off, or getting the apple logo but no reset option - simply saying the phone is disabled as if there was no reset

Amit Lieberman - Reply

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4 Comments

Very helpfully, thanks!

user7 - Reply

helpfully, thanks!

pat trixia - Reply

All that happens for me is getting the slide to power off..never a reset. About to throw the phone.

Cheri Hogan - Reply

Same as above. Slide to power off and not able to slide. It is frustrating.

nick_nic112 - Reply

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