After a period of wearing the hearing aids, the microphone stops working and all you can hear is the bluetooth input. This video shows how to remove and clean the cover over the mics.

Remove battery

Remove in-ear speaker wire

Remove cover

Clean cover

Replace all parts

Video Instructions


To reassemble your device, follow these instructions in reverse order.

3 other people completed this guide.

Jon Hirsch

Member since: 10/26/2015

79 Reputation

1 Guide authored


Thanks for the guide. I just got back from the audiologist and realized after she cleaned these screens why I had been struggling to hear for the last two months. Now I can easily take care of it on my own between checkups!

Kevin M - Reply

This information is not available, there’s an error with the Youtube video.

Ernesto W - Reply

Add Comment

View Statistics:

Past 24 Hours: 2

Past 7 Days: 13

Past 30 Days: 60

All Time: 1,012