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How to Run Manual Parts Tests on a Whirlpool Washing Machine

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Time Required: 20 - 45 minutes
Difficulty: Moderate
How to Run Manual Parts Tests on a Whirlpool Washing Machine
Video Guide This guide was transcribed from a YouTube video.

Introduction

Go to step 1 ↓

Use this guide to enter diagnostic mode and manual parts testing mode on Whirlpool-style top-load washers with oval LED segments below the dial. Manual parts tests help you confirm whether components like the lid lock, agitation, and spin functions are working without guessing.

What you need

Tools

      • Use these steps on washers with oval LED segments below the control dial.

      • This control style is found on brands including Whirlpool, Maytag, Kenmore, Roper, Amana, Admiral, and Crossley.

      • WARNING: Running a washer with the lid open exposes you to fast-moving parts and can cause severe injury.

      • Keep hands, hair, clothing, and tools away from the tub and agitator area whenever the washer is powered.

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      • Rotate the control dial counterclockwise until it points straight up at the 12 o’clock position.

      • Unplug the washer from the wall outlet.

      • Wait about one minute.

      • Plug the power cord back in.

      • Listen for a faint relay clicking noise from the back of the washer as it boots.

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      • Rotate the dial counterclockwise one full turn (360 degrees).

      • Turn the dial right three clicks, left one click, then right one click.

      • Finish with the dial pointing to the three o’clock position (all the way to the right).

      • Do the entire input within three seconds, and retry if needed.

      • Confirm diagnostic mode by checking that all the lower panel lights flash on and off.

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      • With the lights flashing, turn the dial clockwise three clicks until the Spin and Done lights are illuminated.

      • Press the Start button.

      • Confirm manual parts testing mode by checking that all lights turn off.

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      • WARNING: Only bypass the lid lock for troubleshooting, and stop the washer immediately if anything looks unsafe.

      • Make sure the washer is not running, and keep the lid open.

      • Locate the lid striker on the underside of the lid.

      • Use a T15 Torx screwdriver to remove the two lid striker screws.

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      • Remove the striker from the lid.

      • Insert the striker into the lid lock opening with the striker facing toward the console.

      • Seat the striker so it fits in the lock properly.

      • Use this setup to run agitation and spin tests while still being able to open the lid for observation.

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      • Start manual testing with the lid lock test while no indicator lights are illuminated.

      • Engage the lid lock for the next four tests because the washer won’t run them unless it detects a successful lock.

      • Wait until the basket is fully stopped because the basket speed sensor must read 0 RPM for those tests to run.

      • WARNING: Observing spin or agitation with the lid open is a major safety violation, so stay clear of all moving parts.

      • Listen for shifting noises when changing between spin and agitate because the washer must engage the shift actuating system.

      • Turn the dial through the available tests and note that passing the heavy agitation test returns the washer to the first test, the lid lock.

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      • Press and hold the Start/Pause button for about six seconds.

      • Wait for the lid lock to turn off and for the washer to reset back to normal operation.

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Conclusion

Reinstall the lid striker onto the lid with its two screws before using the washer normally. Use manual parts testing along with stored error codes to narrow down what’s failing, and don’t leave the lid lock bypassed after troubleshooting. Repair didn't go as planned? Ask our Answers community for help.

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Ben Schlichter

Member since: 01/21/25

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