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How to Keurig K75 Platinum Brewing System

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  1. How to Keurig K75 Platinum Brewing System, How to Keurig K75 Platinum Brewing System: step 1, image 1 of 2 How to Keurig K75 Platinum Brewing System, How to Keurig K75 Platinum Brewing System: step 1, image 2 of 2
    • Before beginning the repair, turn off and unplug the brewer from any power source.

    • Move the brewer so that the bottom is easily accessible.

    • Unscrew the five 4mm silver diagrammed screws using a #2 Philips Head screwdriver.

  2. How to Keurig K75 Platinum Brewing System: step 2, image 1 of 2 How to Keurig K75 Platinum Brewing System: step 2, image 2 of 2
    • Using a spudger, gently pry open the base metal plate from the brewer.

    • Gently place the base of the brewer down.

  3. How to Keurig K75 Platinum Brewing System: step 3, image 1 of 1
    • Locate the vacuum apparatus within the Keurig B70 Platinum.

    • Using a #00 Phillips screwdriver, unscrew the three 15 mm black screws diagrammed.

  4. How to Keurig K75 Platinum Brewing System: step 4, image 1 of 1
    • Using a spudger, lift the white piece of the vacuum away from the black membrane.

    • Realign the circular pieces of the membrane so that the circles lie flush inside the black membrane apparatus.

    i pulled out rubber diaphram and ruined it too

    Douglas Friedman - Reply

    They don’t all align flush. I push one and the other two move.

    Melissa Myers - Reply

    Rather than remove the diaphragm, a suggestion in the video below (see time stamp 5:20) is to coat the diaphragm with vegetable oil using a cotton swab. I tried it, but it didn’t solve the issue.

    https://www.youtube.com/watch?v=2A_Rq1jx...

    Dr. Fixit - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

14 other people completed this guide.

Kristen Temnyk

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Cal Poly, Team 20-2, Maness Winter 2013 Member of Cal Poly, Team 20-2, Maness Winter 2013

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22 Comments

Thank you for this, it saved me from having to purchase a new Keurig. My Keurig was not pushing water out for a cup of coffee. I tried the paperclip in the needle, which didn't work. Thanks again!!!!!

gleasonme - Reply

I cant get the little screws off of the vacuum. I broke 3 screwdrivers. Could they be glued?

Christina Garrity - Reply

After you take the white piece of the vaccuum pump off, you will see the black rubber diaphragm just below. DO NOT REMOVE the black rubber diaphragm. It is not necessary to remove this piece, and it will NOT BE POSSIBLE to re-assemble the pump after you remove it. Just clear any obstructions and put the white piece with the tube back on.

I removed the black diaphragm before I realized what it was, and now my Keurig K75 Platinum ($) is heading to the landfill. Hopefully this will prevent somebody else from making that same mistake.

John - Reply

Dang... didn't expect it to work... but it did!!

kimmpowers2004 - Reply

This worked for me. When i took off the white piece 2 of the 3 little rubbery, indented pieces were recessed and one was popped out a bit. I pushed them all in and it seemingly fixed the problem. I ran it about three times so far and it is working properly so hopefully it stays working for a while.

rsivisoulivi - Reply

Thank you so much! Tried everything, this fixed it! Gently pushed in on the rubber diaphragm round heads several times until I felt a release. It felt stuck. Freed those floating rubber heads on the diaphragm put it back together and it works like new! Thanks again!

ronpow53 - Reply

This worked for us as well. Quick fix and we were about on the way to purchase another! Thanks for the help. JLW 12/05/2015

Jim Waldo - Reply

I tried this on my B70 and it worked!! Honestly didn't think it would, as it seemed everything was lined up. I moved the three circular membrane pieces around, they seem to pivot on a center point. After moving each one up/down several times I buttoned it up and tried it out. Thank you

Jesus - Reply

This actually worked? You don't need a spudger, letter opener worked for me.

Chris - 2/16/16

Chris Bryah - Reply

I tried the paperclip to clear the needle with no luck. I disassembled the machine as illustrated, removed the 3 screws, and made sure all these lil black diaphragms were free and flush. Reassembled, and BAM, still doesn't work. Off to Bed Bath and Beyond. Very disappoint this only lasted 1 year and a half.

jsstrob - Reply

i cant get the screws off are they glued on? %#*@!

Hollie J Linnear - Reply

Try tightening the three screws just a bit before loosening them. Also I had to apply extra pressure to get the screwdriver to stay engaged in the head of the screw. I put the Kurig against the back of the countertop to keep it from sliding and get enough pressure on the screwdriver. Hope this helps.

Robert Dhein -

The three smaller screws were a little stuck at first. Make sure you have the correct screwdriver. Also you can try tightening just a bit before loosening them. It breaks the thread lock on the screws. Great instructions, I was able to fix my machine in under 10 minutes.

Robert Dhein - Reply

I love the internet. My dad was throwing out his machine, claims to have tried everything possible to make it work. I took it home and my first search hit this site. Grabbed multi bit driver and followed through instructions using #2 for the 5 main screws then the #1 for 3 little black screws. Everything worked, and now my trailer gets a Keurig. Thanks for this!

Mike - Reply

Bravo Sir, worked perfectly! Thank you!

guy junkmail - Reply

Did not help the flow of water to the K cup. I get a full cup of coffee, but it take much longer than it use too. Wife has none the vinegar cleaning / flushing process and I did it with the Keurig solution, still slow flow with K cup inserted. Without a K cup if flow like new. I’m guessing the pump is getting weak, not the suction from the tank, but the pump (if there is one) from the internal heating unit to the K Cup. JBS 11/18/2018

Judson Stevens - Reply

Edit…just found the iFixit for replacing / repairing the water pump. We’ll have to see how that goes.

Judson Stevens -

It worked!!!!

Jerry Ehrlich - Reply

My machine just flashes allightz and no buttons work, not even the power button. I can plug into a power wand to turn on and off but the power button doesn't work not any other buttons. Help.

Martha - Reply

Water is coming out the bottom what could be the problem

bernice_j_july - Reply

It worked! Not sure if it was that vacuum diaphragm just stuck, but manipulating all three and putting it back together worked. This B70 is still running strong in 2022. Thanks!

David Lee Rogers - Reply

I was about to throw mine out. I tried this. Used a Q-tip and pushed on the three circular things numerous times. They seemed to be stuck. I'm running a couple of quarts of water through it now after having tried the vinegar remedy. All seems to be flowing good. Before when I put my thumb over the rubber overflow to the reservoir it would come out but otherwise nothing. Thanks a bunch! Mine was a Platinum Plus B79 that had a water only button and a rinse button too. I was hating the thought of pitching it. The Keurig person said those were from 2012. We received it as a gift then. I hope it runs another 10 yrs .

Renee - Reply

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