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Use this guide to force restart your iPhone 5 when it is frozen and not responding. This procedure clears out your iPhone's RAM, which becomes fragmented over time. Force restarts are very simple and require no tools.

  1. Press and hold the Home button. While holding the Home button, press and hold the Sleep/Wake button.
    • Press and hold the Home button.

    • While holding the Home button, press and hold the Sleep/Wake button.

    What if the Sleep/Wake button ain't working? any alternative?

    iman.casssidy - Reply

  2. Continue holding both buttons for about 10 seconds, until the Apple logo appears. Continue holding both buttons for about 10 seconds, until the Apple logo appears.
    • Continue holding both buttons for about 10 seconds, until the Apple logo appears.

    What if it's still on the Apple logo screen

    divineking413 - Reply

    Rebort my iPhone 5 but still frozen 3 hours after

    sandrahughes61 - Reply

    Sorry (for me) this doesn’t work on my iPhone 5. Using this method toggles my iPhone between the solid black screen and the Apple logo on a black screen — that’s all I get. I cannot get anything else. If (after I use this method and get a solid black screen) I just press the sleep/wake button, the Apple logo once again appears and stays. That’s it.

    patc_quincy - Reply

    My iPhone the button at the top is pushed down to far I cant use it

    Payton Smith - Reply

    thnanks buddy

    thilan - Reply

    I tried this also and just got the Apple logo for about 20 seconds and then the screen goes black.

    I replaced the battery to see if this was the problem , but still does not come on.. Any suggestions

    madmomma- Sept. 16 2018

    irene sheridan - Reply

    After I reset my phone I does the same thing. It goes back to the page that says hello

    Latavia Kates - Reply

Finish Line

230 other people completed this guide.

Dante Mazzanti

Member since: 07/13/2015

32,387 Reputation

26 Guides authored


What happens if this does not work with an IPhone with a white screen

patrick noonan - Reply this video fix iphone white apple logo screen and iphone stuck.

Li Mike -

it means, that you have white iphone :D

Mitja Herbaj - Reply

does this work with water damaged phone?

illonatrinacesante - Reply

Worked great with my seemingly dead iPhone 5s

David Martin - Reply

it helps me a lot thanks

custard - Reply

not working after holding for 30 seconds

krishnavenigolconda - Reply

Worked like a charm. Is this magic, or what.

eogord - Reply

Omg its not working......WHY MEE!!

ariyanna - Reply

worked great, thanks for your help.

jrpace2 - Reply

iPhone is spinning and won't reboot how can I fix the problem

Darsean Greene - Reply


morrrany - Reply

thanks a lot man!

Fani Azmi - Reply

if my iphone Sleep/Wake button not working , still got another way to restart my phone?

shiahooi0312 - Reply

Exact same problem here :(

iman.casssidy -

Same here. Any solutions?

Miche Lynch -

Now how can I force shutdown the phone without it starting back up? The screen/digitizer is broken, so I can't do the normal power-off and the two-button procedure is a reboot - not power-off.

Chris Wolf - Reply

hey man its really helpful thanks a lot for this imp step !!!

praveen.friendly23 - Reply

My phone shut off and would not turn back on. Worked Perfect. Thank YOU!

tori.blomquist - Reply

what if the sleep/wake button isnt working?

Lei-Anne Balubar - Reply

Its help me a lot..... Thank u so muchhh

jassy_1995 - Reply

Searching ...... appears on my phone at the left corner. It's seem to be stuck. Calls continue to fail, What should I do?

Cakeado - Reply

The Home button of the iPhone 5s is not working, I can know how it will work.

Gurjindra - Reply

My phone has frozen and my home button is broken, cant get notifications on my phone as they dont appear on the screen or allow me to swipe down. Can’t log in to icloud and manually restart it because you need to enter a verification code, and i cant get it.

wiqz bob - Reply

i need iphone 7 gold display (my no 00919746186927) please help me

jabbar - Reply

You want to download ringtone iphone . You can download at:

Julily - Reply

apple 5c touch not working

help me

deepak semwal - Reply

It doesn't work with me.. It show me the apple mark and shut down immediately again... Please help me to wake it up again

Mostafa - Reply

downlaod theme music ringont at

rishabh gupta - Reply

My menu button isn’t working. How do I force restart

Victoria - Reply

It did not work

Payton Smith - Reply

my iphone s5 icloud locked ho remove

Sajjad Ali - Reply

My iPhone is iPhone disabled Connect to itune problem

Vishvanath - Reply

Just completed this repair with an iPhone 5 whose battery had swollen to the point that the screen detached from the case. This actually made the repair easier, as removing the screen and battery had basically already been done for me by the device itself. I got the battery and Ifixit toolkit, but it turned out I already owned the tools needed. So, extras, I guess.

Michael Stern - Reply

You can view my homepage for more references and search for other ringtones and leave a review for me here:

Nguyễn Thanh Hương - Reply

And then what when that doesn’t work?

mdpomroy - Reply

My IPhone 5s is disabled, how do I get it to restart it again and work properly? It was working fine yesterday, but now its messed up!

Gerardo Gaddi - Reply

Thanks a lot for your information. iphone 5s is good .

Khin - Reply

its not working

hastings sichali - Reply

My home button was broken any other ways?

hilbertosabinorio - Reply

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