Introduction
If you forgot your Screen Password lock, if you want to erase your personal data, if you have a problem with applications, you can perform a Hard / Factory reset.
Warning!!!
Resetting your phone will erase all content stored on your phone, including apps and games (along with app data and game progress), text messages, call history, music, photos and more.
Resetting your Windows Phone will return it to the state it was in the first time you turned it on. All of your personal content will be erased, and the phone will be restored to its factory settings.
Video Overview
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1. Turn off the phone.
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2. Press and hold the Volume Down and Power On buttons.
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3. When you feel a vibration, release only the Power On button.
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4. You will see on the screen an exclamation mark (!).
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5. Press the keys in this order: • Volume Up > Volume Down > Power > Volume Down •
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The phone will restart.
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Did you do it successfully?
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This guide shows only how to erase the content of your phone.
This guide shows only how to erase the content of your phone.
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62 other people completed this guide.
24 Comments
i have a challenge with my Lumia 520 i cant see the apps the screen is fine its difficult to format and everything in the phone is ok just that i cant use the phone its been given me issues and i have taken it for repairs they confirmed it needs to be flashed but i dont know what to flash it with as all the technicians i took it too couldn't flash the phone
Nokia Lumia 520 IMEI 358106054625804
Will this's reboot setting helps my Nokia 520 if the touch screen is lagging and i can only use my screen for certain things?
Hi my Nokia Lumia 520 is behaving weird lately,hanging most of the time ,touch not functioning well,.Recently it request me to do booting , what am i supposed to do?
Kizito. 28/5/2018
What if my lumia 520 gets stuck on turning gears (reset mode)?
Gaand mein daal lena fir
hi Just to clear your doubt…Your nokia will never get stuck on the gears thing….maybe take a couple of hours…
I have a password in my phone but the error is “try again in 164325 minutes“ so the only way is the hard reset, but my volume up were broken. What am i suppose to do? Is there any other way to fix this? Or I’ll just wait for that 123456 minutes to be over!?
I'm having the same problem as yours. Have found ways to over come it. Please share. Thanks
Successfully working
my phone was switched off now when I switch it on its in airplane mode and it doesn't allow me to switch to 3G.
Comes ! exclamation sign but can't open?
It doesn't seem to be working for me but the phone is nearly dead and is on charge. Could that possibly be why?
after flashing my phone and follow the steps,when is time to bring out window symbol it off
cool jais réussir a réinitialiser mon phone
My lumia phone doesn’t recognize my sim card any more .Guidance please
My Lumia 520 decided to stay offline mode and I can't access the link to boot it
Yeah it was very helpful. Thank you ?
funciono 2022 febrero 23 gracias
Yo le hice reset a mi Nokia Lumia 520, pero ya no encuentra las aplicaciones en la tienda de Microsoft, solo sirve para hacer llamadas. ;-)
my nokia lumia is telling me to try again in15588 minutes please help
Yes, yes,and yes
kelvin arendse - Reply
Didn’t work for me, I have the explanation mark, but as soon as I press the power button after vol up and dwn, it goes away and starts as usual.
Simon Cusonnet - Reply
then how did you do it?
Arpanjot singh -
I can see the exclamation symbol, but it shows only the exclamation symbol, no more
Richyreaz - Reply
it has worked sucessfully
adams roland - Reply
Worked well eventually. Note to self: read instructions CAREFULLY, but it worked after I read them properly!
sue.edwards48 - Reply
Yes it worked great. I did remove the sim and sd cards beforehand so as not to accidentally erase my saved data . Reinstalled them after startup and my phone is now back to functioning as I want it. Thanks for the hand.
albert pruim - Reply
Am going through the process well but once it reboots the blue screen with sad face re-appears
robert gitende - Reply
mine is asking for the protection recovery key
coffi capello - Reply
thanks its so helpful
reason nhambura - Reply
No,flight mode always on after hard resetting
shavhani wa netshifhefhe - Reply
Thanks very much.am sorted.Viva!
Kipkemoi Kibiwott - Reply
Super!!! Muchas gracias fue de mucha ayuda
princesita696 - Reply
Yes. Good. It worked very well. Thank you. Absolute result. Not even expected the process would be like this
shiyaz khan - Reply
Very Good Solution. Thank You.
Lance Hildyard - Reply
i did all the proccess but still its reserting its been a day now.please help
mosime92 - Reply
You guys are awesome. M making money out of this. Thank you so much for the hand.
Brian Muuma - Reply
excellent piece of advice worked like a dream
kevin.pipefitter - Reply
When mine vibrates and I hold down the volume down button it just restarts over and over again help plz
Abs an a Am - Reply
mine never worked it keeps restarting
Caroline Darko - Reply
my never worked and please is there anyway out that you can help me
jedidiah - Reply
flight mode remains on
Gershom Bario - Reply
Thanks. Worked perfectly.
Tony Williams - Reply
Thanks....works perfectly
Dannie Chakholoma - Reply