Introduction
The navigation keys are the hard, directional keys on the front of the phone.
The qwerty keyboard are the soft keys on the front of the phone.
What you need
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Using both thumbs, push the back side of the phone's exterior up and remove the front face of the phone.
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Insert your finger or a pry tool into the slot above the battery. Remove it and set aside.
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To remove the back casing inside the phone, unscrew the 6 screws that are around the perimeter of the phone.
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To remove the navigation keys on the front of the phone, unscrew the four screws circled using a Philips screwdriver.
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Remove the navigation keys from the front of the phone. They should pop out as a unit.
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