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Introduction

If your computer is running slower than usual, you may be overreaching its RAM capabilities. Here is some more information about what may be slowing down your computer. If you decide you need to replace or upgrade your RAM cards, follow this replacement guide!

Parts

No parts specified.

  1. Flip the laptop over. Slide the lever with the battery symbol beside it firmly until the battery pops out.
    • Flip the laptop over.

    • Slide the lever with the battery symbol beside it firmly until the battery pops out.

    • Remove the battery from the laptop.

  2. Slide the right lever firmly to the right.
    • Slide the right lever firmly to the right.

    • Slide the cover towards yourself to remove it.

  3. Remove the two 16mm screws with a Phillips #0 screwdriver.
    • Remove the two 16mm screws with a Phillips #0 screwdriver.

    • There are two sets of threads to get past. Once unscrewed from the first thread, lift the screw up until it hits the next set and begin unscrewing again.

    Note that it is not necessary to completely remove these screws. They are meant to be 'captive' and not removed completely. If you unscrew them to that 'first thread' so they are loose and floppy, they are no longer holding the keyboard in place and it is safe to continue to the next step.

    Joe Kyle - Reply

  4. Do not try to pry the keyboard from the bottom. The keyboard is attached by clips on the left, top, and right side.  Metal inserts on the bottom side lock the keyboard in place  until they are slid up and out. Be careful not to scratch or chip the computer when prying.  If you have a plastic tool that is long enough to gain leverage, use that instead of a metal tool. There are ribbons secured underneath so be careful not to pull the keyboard out too hard, breaking the connections to the ribbons.
    • Do not try to pry the keyboard from the bottom. The keyboard is attached by clips on the left, top, and right side. Metal inserts on the bottom side lock the keyboard in place until they are slid up and out.

    • Be careful not to scratch or chip the computer when prying. If you have a plastic tool that is long enough to gain leverage, use that instead of a metal tool.

    • There are ribbons secured underneath so be careful not to pull the keyboard out too hard, breaking the connections to the ribbons.

    • Flip the laptop over so the keyboard is visible.

    • Insert the spudger under the left side of the keyboard.

    • Carefully raise the side of the keyboard and firmly pull the left corner of the keyboard until it pops up.

    • Run your fingers under the edges of the keyboard along the top edge of the keyboard, from the top left to the top right, to separate it from the remaining clips.

    • Carefully slide the keyboard up toward the screen and out of the case.

    Please keep in mind that the keyboard comes with a metal plate. If you managed to pry one of the plastic rivets out of the keyboard, you've damaged the keyboard...

    (I should have read the comments about taking the optical drive out first, haha...)

    Brandon Lu - Reply

    that you for the info…. have a HP Zbook 15 G2 of my own.. this site is.. so.. helpful :)

    josephwin - Reply

  5. Gently lift the two tabs on either side of the black ribbon with a spudger until the ribbon comes loose. Disconnect the black ribbon by pulling the blue tab hanging off of it. Repeat with the white ribbon.
    • Gently lift the two tabs on either side of the black ribbon with a spudger until the ribbon comes loose.

    • Disconnect the black ribbon by pulling the blue tab hanging off of it.

    • Repeat with the white ribbon.

  6. Make sure the laptop is oriented bottom-up. Pull the clips away from the RAM card and the module will pop out.
    • Make sure the laptop is oriented bottom-up.

    • Pull the clips away from the RAM card and the module will pop out.

    • Lift the module out and repeat for the other RAM card.

    Please add the step(s) to remove the keyboard before Step 4!

    Miles Johnson - Reply

    Also: ensure that the BIOS is updated before enlarging RAM capacity.

    Pete Fielder - Reply

    How do you remove the keyboard?

    Felix Lo - Reply

  7. After removing the keyboard , flip the laptop over and remove the other two modules.
    • After removing the keyboard , flip the laptop over and remove the other two modules.

    You’ll need to remove the keyboard to access the ram on the other side of the logic board. The procedure is here: HP ZBook 15 Keyboard Replacement

    Richard Brooks - Reply

Conclusion

To reassemble your device, follow these instructions in reverse order.

4 other people completed this guide.

Grant Terris

Member since: 01/30/2015

2,672 Reputation

12 Guides authored

Team

Cal Poly, Team 8-43, Amido Winter 2015 Member of Cal Poly, Team 8-43, Amido Winter 2015

CPSU-AMIDO-W15S8G43

4 Members

15 Guides authored

4 Comments

There are an additional 2x RAM slots underneath the keyboard on the one we received, so don’t be surprised if you open the bottom and find no RAM in the usual spot.

Mariah - Reply

There is no cradle or however you name it under the keyboard, pls advise.

Andreas Hollerer - Reply

Step 4 should be “Remove the keyboard” and the present step 4 therby becomes step 5.

Pete Fielder - Reply

Note that this guide applies to quad-core models (Core i7-4800MQ and up). If you have a dual-core model (Core i7-4600M or less), you don’t have the two extra RAM slots under the keyboard, you only have the two slots from under the service door/cover.

So yeah, save yourself the hastle of removing the keyboard, and keep this in mind if you’re planning to go above 16GB of RAM.

Luis Alejandro Araúz - Reply

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