Fix Your Stuff Community Store

HP Photosmart Premium C309g TouchSmart Display Screen Replacement

Introduction

Replace the TouchSmart display screen on the front of the printer. This screen serves as the main menu and control of all the machine's functions. If the screen becomes unresponsive or physically damaged, it may need to be replaced.

What you need

  1. HP Photosmart Premium C309g TouchSmart Display Screen Replacement, TouchSmart Display Screen: step 1, image 1 of 1

    • Open the top of printer. The printer should appear as shown.

    Edit

  2. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 2, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 2, image 2 of 2

    • Use the blue plastic opening tool to pry the trim pieces all the way around the printer.

    • Loosen the pieces around the edges before pulling to remove from the printer.

    • Pull the (4) trim pieces off and set them aside.

    Edit

  3. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 3, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 3, image 2 of 2

    • Using the blue plastic opening tool, pull from the middle and then slide back to remove the side panels.

    • The side trim pieces need to be removed before the front trim pieces.

    Edit

  4. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 4, image 1 of 1

    • Using the T9 Torx Security screwdriver bit, unscrew the five 12mm screws shown.

    Edit

  5. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 5, image 1 of 1

    • The scanner flap is attached by a clip that can be dislodged by pulling it gently away from the printer.

    • Keeping the scanner flap upright, slide it toward the unattached clip in order to dislodge the second clip.

    • Both clips will come unattached and you can set the scanner flap aside.

    Edit

  7. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 6, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 6, image 2 of 2

    • Lift the scanner glass piece from the printer and set it aside.

    Edit

  8. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 7, image 1 of 1

    • Gently pull the display screen away from the printer.

    • Locate & unscrew the two 12mm screws using the T9 Torx Security screwdriver bit.

    Edit

  9. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 8, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 8, image 2 of 2

    • Place thumb and forefinger where shown and pull this piece away from the printer.

    • Do not pull it away too hard. The piece is still connected by wiring ribbon.

    Edit

  10. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 9, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 9, image 2 of 2

    • Pull both wiring ribbons out from the display screen piece. This will separate the piece from the printer.

    • Use tweezers if necessary.

    Edit

  11. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 10, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 10, image 2 of 2

    • Push forward and down to release the retaining piece. This will detach the display screen from the front panel.

    Edit

  12. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 11, image 1 of 1

    • Set the display screen face down.

    • Locate and unscrew all four 12mm screws on the back on the display screen using the T9 Torx Security screwdriver bit.

    Edit

  13. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 12, image 1 of 1

    • Lift the back of the display screen to remove it.

    Edit

  14. HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 13, image 1 of 2 HP Photosmart Premium C309g TouchSmart Display Screen Replacement: step 13, image 2 of 2

    • Place hands as shown and push with your thumbs to detach the plastic from the screen.

    Edit
Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Author

with 2 other contributors

Laura

Member since: 10/23/14

694 Reputation

3 Guides authored

Badges: 12

+9 more badges

Team

Michigan Tech, Team 1-2, Lauer Fall 2014 Member of Michigan Tech, Team 1-2, Lauer Fall 2014

MTU-LAUER-F14S1G2

3 Members

5 Guides authored

One Comment

where can i get replacement part

fernando - Reply

Add Comment

View Statistics:

Past 24 Hours: 0

Past 7 Days: 4

Past 30 Days: 7

All Time: 1,178