HP G72 Memory Module Replacement

Introduction

To work on this laptop, or any other device, it is important to shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. Memory module had failed and needed to be replaced.

What you need

Step 1 Memory Module

HP G72 Memory Module Replacement, Memory Module: step 1, image 1 of 3

HP G72 Memory Module Replacement, Memory Module: step 1, image 2 of 3

HP G72 Memory Module Replacement, Memory Module: step 1, image 3 of 3

Shut down the computer. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer.
Turn the computer so that it faces upside down. Position the computer with the front toward you.
Slide the battery release latch to release the battery. Pivot the battery to remove it.
Loosen the three Phillips M2.5×6.0 captive screws that secure the memory module compartment cover.

Edit

Step 2

HP G72 Memory Module Replacement: step 2, image 3 of 3

Use a plastic opening tool (or equivalent) to lift the back side of the cover. Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.
Remove the cover
Spread the retaining tabs on each side of the memory module slot to release the memory module. Remove the module as needed

Edit

There are two memory modules! After spreading the retaining tabs on the upper module, lift the module and remove the old memory. Then spread the retaining tabs on the lower module, lift that module and remove that memory. Put a new memory module in the lower holder and press it down till the retaining tabs click. Then do the same with the upper module. Put the cover back on and plug your computer back in and turn on. Check that the new memory is recognized by pressing the Start button and enter “ram”. Click the check the ram and up pops a screen which should show the amount of RAM installed. Finally (maybe) run the Windows Memory Diagnostic test. This is obtainable from the Start key. Just follow the directions to check that your newly installed RAM is all good.

Jay Wood - Apr 27, 2018 Reply