Introduction

If it is apparent that there are problems regarding the paper being fed through the printer, replacing the paper roller motor is a possible solution. The paper roller motor controls the paper rollers ability to pull paper into the printer and across the ink cartridges for proper printing.

Open the front access panel by placing your finger in the front slot and pulling gently.
  • Open the front access panel by placing your finger in the front slot and pulling gently.

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Open the protective lid that is covering the glass. Press gently against the base of the panel to remove the lid from the rest of the printer.
  • Open the protective lid that is covering the glass. Press gently against the base of the panel to remove the lid from the rest of the printer.

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Remove the four 9mm T10 Torx screws on the top. Remove the four 9mm T10 Torx screws on the top. Remove the four 9mm T10 Torx screws on the top.
  • Remove the four 9mm T10 Torx screws on the top.

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Carefully lift the top panel off of the printer. Do not tear or damage the two cables that connect the top lid to the motherboard.
  • Carefully lift the top panel off of the printer.

  • Do not tear or damage the two cables that connect the top lid to the motherboard.

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Remove the two cables by gripping each one close to their connection ports on the motherboard and gently disconnecting them. Remove the two cables by gripping each one close to their connection ports on the motherboard and gently disconnecting them. Remove the two cables by gripping each one close to their connection ports on the motherboard and gently disconnecting them.
  • Remove the two cables by gripping each one close to their connection ports on the motherboard and gently disconnecting them.

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Black Friday
Broken doesn't stand a chance.
Detach the white ribbon cable. Remove the two 9mm Torx screws on either side of the white bracket.
  • Detach the white ribbon cable.

  • Remove the two 9mm Torx screws on either side of the white bracket.

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Remove the three black 9mm Torx screws and pull the black panel out from under the ink carriage. Remove the three black 9mm Torx screws and pull the black panel out from under the ink carriage.
  • Remove the three black 9mm Torx screws and pull the black panel out from under the ink carriage.

There are two springs that you have to watch for on each side.

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Remove the five 9mm Torx screws on the silver panel.
  • Remove the five 9mm Torx screws on the silver panel.

  • Pull out the silver panel.

On mine the silver piece connects under the mother board and there isn't any way to remove it unless you remove it. Also on the right front bottom there is a bunch of other stuff that isn't shown here.

April - Reply

Remove the green & yellow cable and the black & white cable.
  • Remove the green & yellow cable and the black & white cable.

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Turn the printer over.
  • Turn the printer over.

  • Locate the gap at the bottom corner near the product information sticker.

  • Reach a flat head screwdriver inside the gap and unlatch the silver tab.

  • A spudger tool is not the correct tool for this step, it has the potential to break.

  • For better visibility of the silver tab inside the gap, the use of a flashlight is recommended.

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Remove the two 9mm Torx screws in order to detach the roller assembly from the system. Remove the two 9mm Torx screws in order to detach the roller assembly from the system.
  • Remove the two 9mm Torx screws in order to detach the roller assembly from the system.

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Remove the roller assembly from the printer case.
  • Remove the roller assembly from the printer case.

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Remove the two 6mm torx screws using a T9 Torx bit.
  • Remove the two 6mm torx screws using a T9 Torx bit.

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Remove the paper roller motor.
  • Remove the paper roller motor.

  • Replace the old motor.

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Conclusion

To reassemble your device, with the addition of a new motor, follow these instructions in reverse order.

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Kevin Raives

Member since: 01/15/2013

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Cal Poly, Team 18-35, Regan Winter 2013 Member of Cal Poly, Team 18-35, Regan Winter 2013

CPSU-REGAN-W13S18G35

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