Introduction

This guide can be used for both missing keys and broken keys. Make sure that when you add a new key(s) to replace the missing/broken key(s) that the new key(s) matches the one you want to replace.

Turn off the Chromebook to avoid potential issues when replacing the keys. If you are only replacing a missing key and not a damaged one, skip the first step as it only applies to damaged keys.

What you need

Step 1 Key

HP Chromebook 14-q010nr Key Replacement, Key: step 1, image 1 of 2

HP Chromebook 14-q010nr Key Replacement, Key: step 1, image 2 of 2

Press on a key above the key you want to replace.
Place a flat object, like an iFixit opening tool in this case, under the broken key and lift upwards to remove it.

Edit

Step 2

Align the square plastic bracket to make sure the keys fits there if the bracket moved.
Note for missing keys: if this is missing, purchase a new one and align and insert in missing key area.

Edit

Step 3

HP Chromebook 14-q010nr Key Replacement: step 3, image 3 of 3

Tool used on this step:

Tweezers

$4.99

Buy

Place the new key gently into place. Tweezers can help with the process.
Align the new key in the area and press on it to attach it in place.
It may not attach until you hear a click or snap noise, so take your time attaching the new key.
Do not press too hard on the new key lest you break it.