HP Chromebook 14 G4 Touchpad Replacement

Introduction

Use this guide to replace a touchpad in your HP Chromebook 14 G4.

A touchpad is a functional part of utilizing the Chromebook, If the touchpad on your HP Chromebook 14 G4 is not responding to your fingers, it may need to be replaced. Use this guide to remove and replace your touchpad.

The touchpad is one of the main components of your laptop that you use to give it commands and complete tasks. If the touchpad is not working, even basic tasks cannot be properly completed.

Before beginning this repair, turn off your device and unplug from the charger.

What you need

Step 1 Keyboard Assembly

HP Chromebook 14 G4 Touchpad Replacement, Keyboard Assembly: step 1, image 1 of 2

HP Chromebook 14 G4 Touchpad Replacement, Keyboard Assembly: step 1, image 2 of 2

Remove the thirteen 2.5 mm Phillips #0 screws on the underside of the laptop that secure the keyboard assembly.
Flip the laptop over and open the lid.
Insert a nylon spudger in the gap between the keyboard assembly and lower case.
Gently pry around the entire perimeter until the keyboard assembly fully releases.

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Step 2

HP Chromebook 14 G4 Touchpad Replacement: step 2, image 3 of 3

Slightly lift the keyboard assembly with care not to strain the attached ribbon cables.
Flip up the two black ZIF locking flaps that secure the keyboard and touchpad ribbon cables to their motherboard sockets.
Gently pull the keyboard and touchpad ribbon cables out of their motherboard sockets.

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Step 3

Lift the keyboard assembly off of the chassis.

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Step 4 Touchpad

HP Chromebook 14 G4 Touchpad Replacement, Touchpad: step 4, image 1 of 3

HP Chromebook 14 G4 Touchpad Replacement, Touchpad: step 4, image 2 of 3

HP Chromebook 14 G4 Touchpad Replacement, Touchpad: step 4, image 3 of 3

Lay the keyboard face down.
Use tweezers to lift the tape on the bottom of the touchpad to expose the connector.
Flip up the black ZIF locking flap that secures the touchpad ribbon cable.
Disconnect the touchpad ribbon cable.

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Step 5

HP Chromebook 14 G4 Touchpad Replacement: step 5, image 3 of 3

Use a Phillips #00 screwdriver to remove the two 2 mm screws that secure the touchpad to the black plastic housing.
Flip the keyboard mount to the upright position.
From beneath, push the touchpad up through the top of the keyboard mount to remove it.