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Introduction

This guide walks through replacing a faulty camera. It requires removing the keyboard mount and lid. Afterwards, this guide requires a plastic opening tool and recommends tweezers to finish removal.

  1. HP Chromebook 11 G3 Camera Replacement, Keyboard Mount: step 1, image 1 of 2 HP Chromebook 11 G3 Camera Replacement, Keyboard Mount: step 1, image 2 of 2
    • Flip the laptop upside down so that the lid lies flat on the table.

    • Remove the nine 6mm Phillips #00 screws that line the border.

  2. HP Chromebook 11 G3 Camera Replacement: step 2, image 1 of 2 HP Chromebook 11 G3 Camera Replacement: step 2, image 2 of 2
    • Remove the two rubber feet closest to the hinge using tweezers.

    • Remove the two 6mm Phillips #00 screws revealed under these rubber feet.

    • The rubber feet may tear while removal; preventing this can be difficult, but it won’t harm the laptop. If desired, replace these rubber feet during reassembly.

  3. HP Chromebook 11 G3 Camera Replacement: step 3, image 1 of 1
    • Flip the laptop so it is in the upright position.

    • Open the lid.

    • Unsnap the keyboard mount along the border of the laptop using a plastic opening tool.

    • This may require more force than expected. Hearing loud clicks as the plastic opening tool slides along the seam is normal.

  4. HP Chromebook 11 G3 Camera Replacement: step 4, image 1 of 3 HP Chromebook 11 G3 Camera Replacement: step 4, image 2 of 3 HP Chromebook 11 G3 Camera Replacement: step 4, image 3 of 3
    • Tilt the keyboard mount up.

    • Use a spudger to flip up the two ZIF connector retaining flaps for the ribbon cables that connect the keyboard mount to the motherboard.

    • Gently remove both ribbon cables.

  5. HP Chromebook 11 G3 Camera Replacement: step 5, image 1 of 1
    • Lift the keyboard mount out of the laptop.

  6. HP Chromebook 11 G3 Camera Replacement, Display Assembly: step 6, image 1 of 1
    • Gently tug on the black and white wires connected to the Wi-Fi module to disconnect them.

  7. HP Chromebook 11 G3 Camera Replacement: step 7, image 1 of 2 HP Chromebook 11 G3 Camera Replacement: step 7, image 2 of 2
    • Using a spudger, lift the ZIF retaining flap that secures the display’s ribbon cable to the motherboard.

    • Gently pull the ribbon cable out of its socket.

  8. HP Chromebook 11 G3 Camera Replacement: step 8, image 1 of 1
    • Free the wire from the casing.

  9. HP Chromebook 11 G3 Camera Replacement: step 9, image 1 of 1
    • Remove the two 6mm Phillips #00 screws located near the upper left and right corners of the hinge mounts.

    • Hold the lid so that it is folded slightly inwards while removing the screws so that the lid doesn’t fall.

  10. HP Chromebook 11 G3 Camera Replacement: step 10, image 1 of 1
    • Rotate the lid to a 90-degree angle with the table.

    • Shimmy the lid out of the laptop.

  11. HP Chromebook 11 G3 Camera Replacement, Screen Bezel: step 11, image 1 of 3 HP Chromebook 11 G3 Camera Replacement, Screen Bezel: step 11, image 2 of 3 HP Chromebook 11 G3 Camera Replacement, Screen Bezel: step 11, image 3 of 3
    • Use the plastic opening tool to pry the left and right side of the top of the lid, and proceed inwards from the sides.

    • Do not attempt to remove the entire frame; this isn't necessary for removing the camera.

    • Do not pry at the center of the lid; this may damage the camera inside.

  12. HP Chromebook 11 G3 Camera Replacement, Camera: step 12, image 1 of 1
    • Gently remove the slide-out connector near the bottom left corner of the camera mount.

  13. HP Chromebook 11 G3 Camera Replacement: step 13, image 1 of 1
    • Locate the two silver strips of tape on each edge of the camera mount.

    • Use tweezers to peel off these strips.

  14. HP Chromebook 11 G3 Camera Replacement: step 14, image 1 of 1
    • Use a plastic opening tool to pry the camera mount out of the lid.

    • Apply force evenly to prevent bending the mount.

  15. HP Chromebook 11 G3 Camera Replacement: step 15, image 1 of 1
    • Lift the camera out of the lid.

Conclusion

To reassemble your device, follow these instructions in reverse order.

3 other people completed this guide.

Rahul Goyal

Member since: 04/26/2017

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Cal Poly, Team S23-G3, Livingston Spring 2017 Member of Cal Poly, Team S23-G3, Livingston Spring 2017

CPSU-LIVINGSTON-S17S23G3

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12 Guides authored

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