Introduction

This guide shows how to repair a paper jam. This process requires no necessary tools or knowledge of the device.

Image 1/2: Press paper button to eject paper. Image 2/2: If previous step does not work, turn off the printer and proceed to step 2. Else, proceed to step 4.
  • The paper indicator light blinks red if a paper jam occurs. It might have an unusual clicking noise.

  • Press paper button to eject paper.

  • If previous step does not work, turn off the printer and proceed to step 2. Else, proceed to step 4.

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Image 1/1: Pull the paper as straight as possible.
  • Attempt to remove paper by gently and slowly pulling the paper out from the top.

  • Pull the paper as straight as possible.

  • If this does not work, proceed to step 3. Else, proceed to step 4.

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Image 1/3: Gently pull out the paper through the hatch. Image 2/3: If ink cartridge is in the way, gently push it off to the side. Image 3/3: Close cover.
  • Open cover of the printer.

  • Gently pull out the paper through the hatch.

  • If ink cartridge is in the way, gently push it off to the side.

  • Close cover.

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Image 1/1: If you had success in step 2 or 3, turn on printer and press paper button.
  • If you had success in step 1, paper indicator light should now return to the normal color green.

  • If you had success in step 2 or 3, turn on printer and press paper button.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

One other person completed this guide.

Xin Chen

Member since: 10/12/2011

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Team

Cal Poly, Team 17-11, Regan Fall 2011 Member of Cal Poly, Team 17-11, Regan Fall 2011

CPSU-REGAN-F11S17G11

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6 Guides authored

One Comment

hi my printer(1400) won't print anything whenever I try to print it stacks and then two lights starts blinking on the computer it's saying fetal error paper jam please help me

nkumbu namukoko - Reply

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