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This guide is retained solely for historical purposes. Use the updated version of the guide to perform your repair.
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Introduction

This guide show the procedure for replacing the display of the Dell XPS 13. It requires opening the back case and removing the battery and speakers. The display is hooked up to the motherboard by six separate connectors, and cannot be removed unless the laptop is open. Use this guide if have a cracked or malfunctioning Dell XPS 13 display.

  1. Dell XPS 13 Display Assembly Replacement, Back Cover: step 1, image 1 of 2 Dell XPS 13 Display Assembly Replacement, Back Cover: step 1, image 2 of 2
    • Remove the eight 4 mm T5 Torx screws from the bottom cover.

    Missing a step about removing the tiny Phillips head screw under the XPS flip up cover in the middle. Also, there are hooks all the way around the cover so it doesn’t simply lift off.

    curtis_p_brown - Reply

    What about step 3???

    Peter Hecht -

    Please dont hurry , take your Time to follow this procedure. It takes 20 min (not 5) and step 4 requires half of this Time. Good luck.

    Peter Hecht - Reply

    +1 Peter Hecht is right - getting the little clips the back is snapped on with is time consuming and a bit fiddly for people not used to “spudging” off covers. Starting from the back is the key those come loose much easier and help with the rest

    Doug Steinschneider - Reply

  2. Dell XPS 13 Display Assembly Replacement: step 2, image 1 of 2 Dell XPS 13 Display Assembly Replacement: step 2, image 2 of 2
    • Use a plastic opening tool to pry open the 'XPS' flap in the middle.

    No flap or screw on the XPS 9370, just a press-fit latch at the centre of the cover. This can be gently prised off.

    Alan Thomas - Reply

  3. Dell XPS 13 Display Assembly Replacement: step 3, image 1 of 1
    • Remove the single Phillips screw hidden beneath the flap.

  4. Dell XPS 13 Display Assembly Replacement: step 4, image 1 of 1
    • Use opening picks or a plastic pry tool to pry open the case clips, beginning from the back edge.

    It’s not that easy to lift actually, cause there are latches. Had t release them gently all around beforehand.

    Davit Barbakadze - Reply

    Also there’s one additional screw under that plate on the bottom!

    Davit Barbakadze - Reply

    Maybe the later models are different, since it should be from the front: https://www.youtube.com/watch?v=xFIE2SKs...

    shigmas - Reply

    Very difficult step, Proceed very carefull

    Peter Hecht - Reply

    If you are replacing the battery of a 9360 or latter (2016 onward) make sure to do the FRONT first. There are latches on the back that you may break if you try to force it open that way. After prying up the front and the sides, just lift up the front like you would open a hinged box. You shouldn’t feel that much resistance as the back hinges off towards you after you’ve lifted it around 30-40 degrees.

    Giacomo P - Reply

  5. Dell XPS 13 Display Assembly Replacement: step 5, image 1 of 1
    • Remove the bottom cover.

  6. Dell XPS 13 Display Assembly Replacement, Battery Disconnection: step 6, image 1 of 2 Dell XPS 13 Display Assembly Replacement, Battery Disconnection: step 6, image 2 of 2
    • Pull the battery cable connector towards the battery to disconnect it from its socket.

    • If the connector is stubborn, push a little at one side, then the other, to "walk" it out of its socket.

    • If you have trouble walking the connector out of the socket, use the point of a spudger to gently push on the connector indent to slide the connector out.

    • Do not pull up.

    • Open the display and press the power button for five seconds to drain any remaining charge from the system.

    DO NOT OPEN THE DISPLAY!!! When I did, on my Dell XPS 13 9360, I cracked something in the top right corner where the power button is, and the plastic part of the button came out. I can still press it, but there is now a gap there and dust can get it.

    Asher Grossman - Reply

    I opened they display, very carefull. No problem. Open just enough to press they button.

    Peter Hecht - Reply

    Take care on later models. This is not a breakdown for the 9360, I learned that the hard way.

    Giacomo P - Reply

    Agree with Asher Grossman, open at your peril!

    James White - Reply

    First put the bottom cover back, with 4 screws, one at each corner. Then you can safely open the display and press the button. Then close the display and take the bottom cover off again.

    Patrick Bower - Reply

    I did not do the open display and drain the battery because I did not understand this part and I know my battery was essentially dead, hence why I ordered one. Did everything else and voila! Works perfectly!

    Terri DiChito - Reply

    Opening the display worked fine for me, but when I closed it again, something definitely didn’t quite go right – I think it was trying to push against the missing back cover. I managed to carefully close the display by pushing against the metal corner thingy that was meant to push against the cover, and so far the laptop still seems to work, but I concur with Asher and James, be careful at least. Patrick’s suggestion sounds great if I’d seen it in time :)

    Lucas Werkmeister - Reply

    Ich konnte den Stecker schliesslich mit Hilfe einer Plektren sehr gut entfernen. Das Display habe ich nicht geöffnet.

    Ursulina Kölbener - Reply

    Much better to ensure the old battery is fully depleted (unplug from mains & switch on & let it expire) before you begin replacement.

    This allows you to leave the unit face down whilst you work on replacing the battery.

    duncan cresswell - Reply

  7. Dell XPS 13 Display Assembly Replacement, Battery: step 7, image 1 of 2 Dell XPS 13 Display Assembly Replacement, Battery: step 7, image 2 of 2
    • Remove the four 3 mm Phillips #0 screws located on each corner of the battery.

    There are two additional screws holding sound speakers.

    Davit Barbakadze - Reply

    And there is a another small screw holding the battery right above the “M1 6x4” print.

    curtis_p_brown - Reply

    You also do not need to remove any speaker screws or the speaker, you just have to remove the tape holding the speaker wire to the battery.

    curtis_p_brown - Reply

  8. Dell XPS 13 Display Assembly Replacement: step 8, image 1 of 2 Dell XPS 13 Display Assembly Replacement: step 8, image 2 of 2
    • Pull the battery cable connector towards the battery to disconnect it from its socket.

    • Do not pull up.

  9. Dell XPS 13 Display Assembly Replacement: step 9, image 1 of 1
    • Peel up any tape securing the speaker cables to the battery.

    • You do not need to remove the speakers, only the tape, allowing the battery to be removed out under the speaker cables.

  10. Dell XPS 13 Display Assembly Replacement: step 10, image 1 of 1
    • Remove the battery.

  11. Dell XPS 13 Display Assembly Replacement, Display Assembly: step 11, image 1 of 3 Dell XPS 13 Display Assembly Replacement, Display Assembly: step 11, image 2 of 3 Dell XPS 13 Display Assembly Replacement, Display Assembly: step 11, image 3 of 3
    • Pull the sliding touchscreen connector gently to the right and out of the motherboard.

  12. Dell XPS 13 Display Assembly Replacement: step 12, image 1 of 2 Dell XPS 13 Display Assembly Replacement: step 12, image 2 of 2
    • Use your fingers to remove the sliding camera connector out from the motherboard.

  13. Dell XPS 13 Display Assembly Replacement: step 13, image 1 of 2 Dell XPS 13 Display Assembly Replacement: step 13, image 2 of 2
    • Pop the coaxial antenna cables up from the wireless card with the flat end of the spudger.

  14. Dell XPS 13 Display Assembly Replacement: step 14, image 1 of 3 Dell XPS 13 Display Assembly Replacement: step 14, image 2 of 3 Dell XPS 13 Display Assembly Replacement: step 14, image 3 of 3
    • Using a spudger, pry up the press fit connector on the end of the left cable bundle.

    • Gently remove the sliding cable connector from its port to the left of the fan.

  15. Dell XPS 13 Display Assembly Replacement: step 15, image 1 of 3 Dell XPS 13 Display Assembly Replacement: step 15, image 2 of 3 Dell XPS 13 Display Assembly Replacement: step 15, image 3 of 3
    • Remove the four, black 4.6 mm screws from the display mounts using a Phillips #0 screwdriver.

    • The laptop needs to be open for the display to clear the cutouts of the bottom case, so you may find it easier to remove the screws while already in an open configuration.

    • Remove the display assembly.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Austin Blakely

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2 Comments

After disassembling the screen, how do I peel it off the metal screen cover?

Jon - Reply

I need to find out what screen model I have to buy a display controller to re-use the screen on a different project, but I’m not able to see behind the screen to find out the exact model.

Jon - Reply

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