Introduction

The charging port of the Canon Vixia HF R500 is connected by a fragile ribbon cord. This cord can become damaged or disconnected preventing the battery from charging. This guide will show you how to check the connection.

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  • On the right side of the camcorder remove the grip belt.

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  • Hold on to the battery.

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  • On the bottom of the battery hold the battery release switch.

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Image 1/1: Removing the battery quick or in a different angle may cause sparks and damage to device.
  • Remove the battery slowly away from the camcorder.

  • Removing the battery quick or in a different angle may cause sparks and damage to device.

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  • Remove the two 8mm Philips #000 screws on the side where the grip belt was located on.

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Image 1/1: A hidden 4mm Philips #000 screw is shown under the black plug shown.
  • Remove the two 4mm Philips #000 head screws from the bottom of the camcorder.

  • A hidden 4mm Philips #000 screw is shown under the black plug shown.

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  • Remove the side piece plate.

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  • Near the LCD screen, remove the three 7mm Philips #000 screws in the picture shown.

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Image 1/1: Do not use strong magnetic parts on the inside,  as they may damage the device.
  • Carefully place the camcorder where the inside of the device is facing upwards and remove the 3mm Philips #000 screw shown.

  • Do not use strong magnetic parts on the inside, as they may damage the device.

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  • Using the spudger, pull the tab shown to start removing the ribbon cable.

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  • Using the Spudger, carefully remove the two ribbon cables that are connected to the top of the device.

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  • Remove the top piece.

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Image 1/1: Check the condition of the ribbon cord and replace damaged cord.
  • Ensure the ribbon cord is connected

  • Check the condition of the ribbon cord and replace damaged cord.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

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